Marketing Analyst

Description

Join our Strategy & Execution team where you will support our European Sales organization throughout customer migration processes. This role is ideal for someone who is detail‑oriented, proactive, and eager to grow in a dynamic, fast‑paced environment. As part of one of the world’s leading transportation and logistics companies, you will contribute to impactful transformation initiatives and collaborate with experienced professionals across Europe. You will be responsible for ensuring smooth execution of migration activities, maintaining high data quality, and supporting communication across multiple stakeholders.

Your key responsibilities include:

• Managing shared mailboxes and responding to inquiries from Sales teams across Europe
• Executing defined procedures and workflows within established deadlines
• Monitoring and updating migration‑related tasks (iAction, iSell, postponements)
• Identifying process discrepancies and assessing them against internal guidelines
• Escalating complex issues, any detected non‑compliance, and supporting corrective actions
• Documenting insights and contributing to continuous improvement
• Communicating with Sales teams and the ACE project team to gather and share information
• Supporting the creation of job aids, guides, and training materials
• Providing clarity on workflows and helping refine processes
• Maintaining accurate data and records in required systems
• Supporting reporting activities and tracking migration progress

What we’re looking for:

• Strong English skills (written & verbal, min. C1)
• Proficiency in Excel and basic analytical capability
• Advanced presentation skills with the ability to clearly communicate complex ideas to diverse audiences
• Excellent organizational skills and ability to work within deadlines
• High attention to detail
• Ability to learn quickly in a constantly changing environment
• Good presentation and communication skills
• Problem‑solving mindset
• Basic project‑management awareness

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.