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Req ID: RC742764

Marketing Insights & Operations Specialist

Professional
  • Company: Federal Express Corporation EU
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 40
  • Posting End Date: 2025-05-16T00:00:00+00:00
  • Remote: No
  • Location: Rua Lionesa, Leça do Balio, Porto 4465-671, Portugal

Description

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We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. We’ve made logistics and warehousing a science fuelled by innovation. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
 

What You Will Be Doing

  • Act as a key contributor to the Technology & Enablement vertical.
  • Manage internal survey programs from a technical point of view.
  • Coordinate marketing workflows in Asana, including:
    • Creating and maintaining templates
    • Managing campaign calendars
    • Supporting team-wide adoption
    • Acting as a liaison with other PMOs across the business
  • Lead and refine meeting cadences, retrospectives, and internal feedback loops, connecting workflow visibility with team health and performance data.
  • Build and maintain dashboards and reporting formats that integrate survey intelligence with campaign/project performance.
  • Bring an intermediate level of AI literacy to the role, using available tools to enhance workflows and insights delivery.

 

What Do You Bring With You

  • Proven experience in survey design ideally using tools like Qualtrics, MS Forms, or similar platforms.
  • Strong command of Power BI and Excel to translate data into clear dashboards and executive-ready reports.
  • Demonstrated ability to manage and optimise project workflows using Asana, Trello, or similar tools.
  • Comfort acting as a process owner and team enabler: you enjoy building systems, templates, and routines that make people’s work smoother.
  • A structured thinker with a tech-savvy mindset. You treat operations as systems to optimize and scale.
  • Clear, confident communicator who can turn data into meaning and support adoption of new tools and processes across teams.
  • Previous experience collaborating with cross-functional teams, especially in Marketing, Ops, or Technology environments.
  • PMO or project management certification is a strong plus.



What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.



FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.