Marketing Manager

Description

Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer Analytics

To provide advice and guidance at regional/divisional level and effectively manage a team of professionals and/or subject matter experts. Responsibilities may include interfacing with Corporate level management.

Grade : 15

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Judgement & Decision Making Skills;Planning & Organizing Skills;Influencing & Persuasion Skills;Presentation Skills;Leadership Skills

What your main responsibilities are :

Subject Matter Expert and Consultations:

• Excellent commercial and pricing acumen- Review deals with multiple lenses, make business sense of numbers, ability to articulate and converge the pricing story with the E2E customer journey at FedEx. Previous regional/global deal pricing experience will be preferred.
• Strong negotiation and communication skills- Explain the rationale and defend price levels when reviewing/ analysing Domestic and Global deals (across OpCos and Market Segments).
• Consult and develop efficient and effective approval framework, process and innovative solutions to increase pricing analyst effectiveness, fast deal turnaround, strong yield management - measuring and actions - across both strategic pricing as well as contract management (pricing implementation).  
• Be agile, allocates and prioritizes resources effectively to manage the global/regional pricing demands.
• Support analysis of Global Pricing deals (across FedEx Operating Companies and functions)
• Consult and develop efficient and effective tools, process and innovative solutions to increase analyst effectiveness, faster implementation & executions, strong yield management – measuring and actions.
• Allocates and prioritizes resources effectively to manage the US, global, regional demands
• Stakeholder Management and delivering business proposition: Needs to have strong global stakeholder management skills, to engage with sales and marketing stakeholders across all levels.
• Good financial acumen in understanding P & Ls is essential

Data Modelling to enhance business value: 

• Network, understand and leverage the existing decision science & pricing analytics eco-system to support data science and fact-based analysis to develop business justifications and make relevant marketing analysis / optimization recommendations to improve ROI, pricing analysis / recommendations on global pricing policy and procedures to achieve business plan.

Functional/ Product Support:

• Creates or Engineers integrative solutions for regional and central functions in all stages of cross functional development i.e. Ideation to Launch measurement.

Ensure Compliance Requirements are adhered:

Acts with fiscal responsibility in all aspects of the job, agreed parameters & in compliance with all relevant regulatory & legislative requirements of the division and FedEx standard processes.

What we are looking for :

Essential elements of the Job:

• Collaborating with Global stakeholders (Memphis and other regions)
• Creating a shared vision
• Aligning with US-global demand / creating a roadmap
• Consultative and delivery-oriented mindset
• Agility in plan and execution with highly empowered and innovative team
• Leading Mumbai team as well as virtual teams across groups effectively
• Coaching and mentoring team to innovation and flawless execution
• Hiring and Talent development
• Strong communication and transparent working style with stakeholders
• Problem solving and change agent with strong project management capabilities
• Personal awareness of culture and casting the cultural shadow of strong leadership to team
• Strong understanding of E2E pricing systems, analytical tools, visualizations, web applications & online report developments, System setup and testing, etc.
• Critical technical skills such as – VBA, SQL, SAS, Power BI, etc.
• Good understanding of system / tool transformation capabilities, automation capabilities such as RPA, etc.

Other experience & exposure (Good to have):

• Advance Analytics, Business Intelligence, Data Engineering & Optimization, Data modelling, Tools & Application development, Visualization and Report development, Systems & Engineering, AI, ML, Data Science, Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer Analytics

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.