MD Global Capability Center Strategy

Description

Overview

The India-based Managing Director leads the FedEx Advanced Capability Centers with a primary base in Hyderabad and oversight of additional India locations. The role provides strategic, cultural, and operational leadership across sites. The MD represents India operations within the global organization and partners with technology, HR, finance, facilities, and operations teams to drive scale, velocity, and innovation. The MD ensures alignment with corporate objectives, strengthens site performance, promotes FedEx culture, and advances talent and capability growth across India while maintaining strong governance and regulatory compliance.

Key Responsibilities

•Serve as the senior representative for India operations and the primary interface for internal teams, government authorities, universities, and industry forums

•Ensure all sites operate in compliance with corporate policies, regulatory standards, and governance requirements

•Oversee site operations including facilities, safety, security, business continuity, vendor management, and infrastructure growth

•Lead initiatives related to real estate planning, expansion, and sustainability

•Foster an inclusive, high-performance culture aligned with global values

•Partner with HR and business leaders to support engagement, talent branding, retention, and demand management

•Provide strategic guidance to global leaders on India-specific opportunities, risks, and trends

•Influence global decisions related to India’s role in talent strategy, capability development, and site priorities

•Ensure adherence to statutory and legal requirements including SEZ compliance and audit readiness

•Manage the budget for the site

Skills

•Strong leadership in complex, matrixed environments

• Deep understanding of India’s regulatory and talent landscape

•Ability to cultivate high-performance culture and operational excellence

•Strong stakeholder and relationship management skills

•Ability to influence global decisions and operate across multi-site environments

Incumbent may be required to perform other duties as assigned. Additional requirements or responsibilities may be detailed in other sources, including but not limited to policy and procedure manuals, standard operating plans, training manuals, specific functional or department rules, etc.

Preferred Qualifications:  

Pay Transparency:   

Pay: 

Additional Details: 

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.