Mgr Program Management

Description

Provides leadership and oversight of departmental projects and programs. Develops performance indicators to determine the feasibility and benfits of implemented programs. Assesses financial effectiveness of projects.

Essential Functions

• Lead, mentor, and develop a business product team to support the Customer experience desktop digital product and CE back-office apps.
• Foster a collaborative and high-performing team culture and set clear team objectives and manage performance.

• Understanding of practice to develop product vision and strategic roadmaps
• Drive product strategy alignment with key IT stakeholders and executive leadership.
• Understanding of research and analysis practices along with customer driven design and QDM ABLE methods.

• Understanding of key product and digital performance metrics.

• Expertise in agile methodologies and product management tools.
• Strong business acumen and strategic thinking abilities.
• Exceptional communication and stakeholder management skills.
• AI and Salesforce experience a plus.

• Plans, coordinates, integrates, tracks, and supports departmental projects and programs.
• Assesses financial effectiveness of projects and programs.
• Determines the feasibility and benefits of implementation which also may Include developing performance indicators.
• Develops and coordinates critical and contingency plans for implementation of projects and programs.
• Administers and assigns resources associated with the department programs and projects.
• Perform other duties as assigned.

Additional Details

This is a hybrid position located in Collierville, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week.

Minimum Education

Bachelor’s degree or equivalent in a related quantitative discipline.

Minimum Experience

Significant experience in program management or project management with demonstrated strong understanding of business and financial planning functions.

Knowledge, Skills, and Abilities

Strong basic management, human relations and communication skills.

Job Conditions

Some travel required.

Preferred Qualifications:

Pay Transparency: E29

Pay: $9,719.96 - $16,523.93

Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on June 1, 2026. Relocation assistance may be available based on business need.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)