Operation Support Agent-Advanced

Description

Experiență anterioară în curierat, depozit sau alte activitati de operare este un avantaj;
Cunostinte limba engleza nivel satisfacator
Abilități bune de organizare și gestionare a timpului;
Flexibilitate și capacitatea de a lucra într-un mediu dinamic și în echipă;
Cunoștințe de bază în utilizarea computerului și a aplicațiilor Microsoft Office.
certificat stivuitorist constituie un avantaj

We have an exciting opportunity for you to join our team as a (INSERT JOB TITLE)
Operation Support Agent-Advanced ( agent suport operare)
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Urmareste statusurile transporturilor sau anumite discrepante raportate atunci cand exista solicitari in acest sens din partea clientilor interni;
• Coordoneaza activitatea curierilor, urmarind realizarea zilnica a preluarilor si livrarilor in parametrii optimi pe fiecare ruta
• Urmareste rapoartele de performanta a activitatii de operare din statie, in sistemele informatice FedEx si ia decizii atunci cand se impun
• Comunica cu partenerii subcontractori in vederea eficientizarii activitatii de operare
• Scaneaza zilnic coletele si documentele aflate in depozit pentru inventarierea lor corecta
• Efectueaza cautari in depozit cand ii este solicitat acest lucru si raporteaza rezultatele cautarilor;
• Se ocupa de transporturile din magazie in scopul de a indeplini la timp obiectivele;
• Descarca si incarca corect transporturile, conform procedurilor companiei, de exemplu: realizeaza stivuirea in mod corect, astfel incat sa se asigure ca nici transporturile si nici echipamentele nu vor suferi deteriorari;
• Se conformeaza reglementarilor in vigoare privind marfurile periculoase in scopul de a se proteja pe sine dar si intreaga retea FedEx;
• Contribuie la satisfactia clientilor, prin participarea activa la implementarea initiativelor destinate cresterii satisfactiei clientilor, a loialitatii si retentiei acestora. Manifesta un comportament in linie cu procedurile si politicile companiei si tine cont intotdeauna de cerinta de a trata clientul cu corectitudine.

What do you bring with you:

Dacă ești o persoană organizată, cu o atitudine pozitivă și dornică să evolueze într-un mediu dinamic, te invităm să aplici pentru poziția de Agent Suport Operare. Așteptăm cu interes să faci parte din echipa noastră!



What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.