Operations Specialist

Description

Involves the application of specialist knowledge which may include Quality Management; Service AssuranceProvides. Country Manager with key support in all areas of station operations: dispatching, customer service, scheduling, tracing, and administrative/clerical, etc., as applicable in the respective station.
Position in family will impact accountabilities such that Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks.

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of regional, divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise. Work on activities with higher impact and/or complexity, Have a broader geographical scope from regional, to divisional and corporate level, Have regular contact with senior or executive management, Support or coordinate peers within department or deliver training to internal customers, Initiate and lead projects, including cross functional projects.
Strong Accuracy & Attention to Detail, Problem Solving Skills, Influencing & Persuasion Skills, Written & Verbal Communication Skills, Interpersonal Skills
Bachelor's degree/equivalent in Business preferred.
Language: Proficiency in English 
Two (2) year related experience

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.