Operations Support Agent (Nhân Viên Hỗ Trợ Khai Thác)

Description

Service Assurance; Customer Service; Admin & Support; Operations Support; Reporting

Mô tả công việc:

Đảm bảo an toàn và di chuyển các lô hàng trong kho/nhà ga hàng hóa.

Dán nhãn và phân loại các lô hàng đến đúng khu vực giao hàng với độ chính xác cao.

Phân loại các lô hàng, sắp xếp vào đúng tuyến, đảm bảo tuân thủ các yêu cầu phân chia.

Đảm bảo các thùng chứa hàng được chất an toàn và hiệu quả.

Làm việc hài hòa và hiệu quả với các thành viên nhóm để đảm bảo thời gian quay vòng hiệu quả.

Đảm bảo tuân thủ các chính sách của công ty và/hoặc vận hành cho các hoạt động tuyến đầu, bao gồm nhập dữ liệu.

Thực hiện các nhiệm vụ khác được giao.

Yêu cầu công việc:

Tốt nghiệp cấp ba hoặc tương đương.

Kinh nghiệm: có ít nhất 2 năm kinh nghiệm làm việc liên quan (không yêu cầu kinh nghiệm đối với sinh viên mới ra trường)

Kỹ năng Microsoft office & PC

Kỹ năng giao tiếp và giải quyết vấn đề

Kỹ năng lập kế hoạch và tổ chức công việc với độ chính xác và chú ý cao.

• Safely manages and internally moves all consignments within our depot

• Labels and sorts consignments to the correct delivery area with high accuracy

• Works harmoniously and effectively as a team to ensure efficient turnaround time

• Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities

• Performs other duties as assigned

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.