Operations Support Agent

Description

About the role:

Go behind the scenes in our operations team. Our Operation Support Agents are committed to providing expectational administration as well as sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.

• Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
• Label all consignments to ensure efficient route
• Sort consignments to the correct delivery area
• Work together as a team to ensure efficient turnaround times
• Logistical / Operational administrative tasks

The successful candidate may showcase some experience in:

• Computer literacy and administration
• Manual handling
• Previous warehouse experience
• Previous airline experience
• Outstanding customer service experience
• Safety focused with an understanding of chain of responsibility
• Exceptional written and verbal communication

The benefits

• Vehicle and forklift licence upskilling
• Tuition assistance to encourage your continuous learning
• Career development opportunities
• Employee perks and discounts across a range of industries
• Uniform provided, including safety shoes
• Safety Above All Culture

If this position and our working environment sound like the right fit for you, then do not wait - please apply today.

The Culture

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.



The Philosophy

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.