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Req ID: P25-93371-1

Package Handler (Warehouse like)

Package Handler
  • Company: Federal Express Corporation Canada
  • Category: Package Handler
  • Employment Type:
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: 1660 Knight Road, Comox, BC V9M 4A1, Canada


Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner. Package Handlers (PHs) may be assigned to or rotate through various areas and positions such as Loader, Unloader, Palletizer, Scan Weigh and Key (SWAK), Quality Assurance (QA), Facer, Switcher, etc.

In addition to the above general responsibilities and the other duties as assigned by management, the following PH assignments require specialized training and/or responsibilities:

  • Package Handler Trainer: Trains other PHs on loading, unloading, palletizing, and scanning techniques in order to ensure efficient and safe movement of packages through the operation.
  • Package Handler – Air: Responsible for a multi-step package inspection process to ensure packages that are “Air Restricted” are not loaded into an air container.

Essential Functions

  • Utilizes “hand-to-surface” methods for all package handling.
  • Loads and unloads packages onto or from delivery vehicles, trailers, pallets, conveyor system carts and load gratings.
  • Lifts, carries, pushes and pulls packages on a continuous and repetitive basis for approximate shift of 3-5 hours, with potential of working one or more shifts each day
  • Determines the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and memorizing information and sorts packages accordingly.
  • Performs other duties as assigned
  • In addition to the above essential functions, the following PH assignments have additional essential functions as follows:

Additional Package Handler Trainer essential functions:

  • Trains new PHs in effective unloading, loading, palletizing, carrying, smalls handling, SWAK, and non-conveyable package handling techniques.
  • Provides training to other PHs who are in need of additional instruction on unloading, carrying, loading, palletizing, smalls handling, SWAK, or non-conveyable package handling techniques, as determined by management.
  • Provides feedback on proper package handling techniques, as needed.
  • Reinforces among peer PHs all dock safety standards.
  • Understands and demonstrates by example all necessary processes and procedures.
  • Updates managers on conditions during the sort so operation efficiency decisions can be made.
  • Assists in the implementation of new package handling procedures and techniques.
  • Regularly loads/unloads, palletizes, lifts, carries, pushes and pulls packages while training other PHs.
  • Additional Package Handler – Air essential functions:
  • Scans each package in the airlift consolidation area; inspects for Hazardous Materials or ORM-D designation.
  • Loads packages into unit load device as appropriate.
  • Completes “Notification of Restricted Packages Return to Shipper” in SCMS for air-restricted packages.
  • Regularly loads/unloads, lifts, carries, pushes and pulls packages.

Minimum Education

None required

Minimum Experience

No experience required

The following specialized assignments have required/preferred PH experience with Federal Express Corporation (FEC) :

  • PH Trainer: Six (6) months of experience as a PH with Federal Express Corporation (FEC)  preferred.
  • PH - Air: Six (6) months of experience as a PH with Federal Express Corporation (FEC)  preferred.
  • Knowledge, Skills and Abilities
  • Ability to understand and follow instruction regarding work duties and safety methods.
  • Ability to discern numbers and information in order to sort packages correctly.
  • Ability to use basic tools and equipment such as skate wheel rollers, dock carts, hand-held scanners, chutes and unloading devices.
  • Strong communication and interpersonal skills; ability to work well in a fast-paced team environment.
  • PHs operating switching equipment must have a valid driver’s license and maintain a Department of Transportation (DOT) file.
  • PH Trainer: Ability to train multiple peer PHs simultaneously.
  • PH - Air: Must satisfactorily complete and maintain Federal Express Corporation (FEC) ’s Airlift Consolidation Gateway Training as well as government-regulated and required Indirect Air Carrier (IAC) training. Yearly training recertification is required.
  • Job Conditions
  • Will need to work in hot and cold temperatures
  • Will need to work in an environment with loud noise
  • Should be able to lift and carry between 5 and 50 pounds
  • Travel should not be required


This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Pay Range: 

Additional Posting Information: Pay rate: $ 19.40/ Per Hour