People Operations Manager
5 Jalan SS 21/39, Petaling Jaya, Selan+1More Locations
Req ID:
RC778520
Payroll Manager
Description
Payroll; Develop & Manage Payroll Policy & Procedure; Manage Payroll Vendors; Maintain Payroll Records; Payroll Advice; Report Time; Manage Pay; Report Payroll Taxes
What you will do
The Payroll Manager is responsible for leading end-to-end payroll operations, governance, and compliance across multiple jurisdictions. You will manage a team of payroll professionals to ensure accurate, timely, and compliant payroll delivery while partnering closely with HR, Finance, vendors, and business stakeholders.
The role also drives payroll transformation, process improvements, and system enhancements, including automation and data-driven decision-making. In addition, you will manage complex payroll matters such as expatriate/inpat payroll, tax coordination, audits, and high-sensitivity compensation issues.
Essential Functions
Payroll Operations & Leadership
- Lead and develop a payroll team to ensure accurate and timely payroll processing.
- Oversee end-to-end payroll activities including salary processing, time reporting, payroll accounting, and statutory submissions.
- Ensure payroll records are accurate, secure, and audit-ready.
Governance, Compliance & Policy
- Develop and maintain payroll policies and procedures.
- Ensure compliance with local tax laws, labour regulations, and internal controls.
- Support internal and external audits and resolve findings.
Vendor & Stakeholder Management
- Manage payroll vendors and service providers, including performance monitoring and escalations.
- Build strong relationships with internal stakeholders and external partners.
- Support negotiations with vendors to achieve business objectives.
Process Improvement & Transformation
- Drive automation, system improvements, and payroll process optimisation.
- Use data-driven insights to support recommendations and decision-making.
- Support payroll system implementations and enhancements.
Complex Cases & Projects
- Manage expatriate/inpat payroll, tax coordination, and stock-related compensation issues.
- Resolve complex payroll escalations in partnership with vendors and consultants
- Lead payroll-related projects and transformation initiatives.
You will be a great fit if you
- Bachelor’s degree in HR, Business, Finance, or related field.
- 5+ years of payroll experience, including supervisory or managerial exposure.
- Strong knowledge of payroll operations, tax compliance, and multi-country environments.
- Experience managing vendors and working in complex organisations.
- Strong analytical, stakeholder management, and problem-solving skills.
- Experience in payroll transformation or automation is an advantage.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Similar Jobs
