Payroll Specialist

Description

The Payroll Specialist is responsible for the accurate, timely, and compliant processing of payroll for the operating countries. This role ensures adherence to local laws, tax regulations, social security, and statutory requirements while delivering high-quality payroll services to employees and stakeholders.

1. Payroll Processing

• Manage end-to-end payroll processing for Middle East countries.
• Ensure payroll accuracy for salaries, allowances, overtime, deductions, bonuses, incentives, and off-cycle payments.
• Process payroll in compliance with local regulations, company policies, and payroll calendars.
• Manage payroll inputs including new hires, terminations, transfers, salary revisions, and employee master data changes.

2. Statutory Compliance & Reporting

• Ensure compliance with country-specific laws, tax regulations, and social security requirements.
• Manage End of Service Benefits, gratuity calculations, and leave encashments.
• Prepare and submit statutory reports, WPS files, and regulatory filings within prescribed timelines.
• Support audits (internal, external, statutory) by providing payroll data, reconciliations, and documentation.

3. Vendor & Stakeholder Management

• Coordinate with payroll vendors and banks to ensure smooth payroll execution and issue resolution.
• Act as the primary point of contact for payroll-related queries from employees, HR, Finance, and external providers.
• Collaborate with HR on employee lifecycle events and policy interpretations.

4. Reconciliations & Controls

• Perform payroll reconciliations between payroll and HR systems, general ledger, and bank reports. Identify discrepancies, root causes, and corrective actions.
• Support month-end and year-end payroll activities.

5. Process Improvement & Documentation

• Identify opportunities for payroll process improvements, automation, and standardization.
• Maintain payroll SOPs, controls, and process documentation.
• Support payroll transitions, system implementations, and upgrades.

6. Employee Support

• Address employee payroll queries professionally and within agreed SLAs.
• Provide explanations on payslips, deductions, EOSB, and statutory components.

• Ability to work efficiently and independently, Collaborative to work with team.
• Should be capable in doing multitasking and quick in doing assigned activities.
• Having an eye on details and able to work well under deadlines in a changing environment.
• Should be good in Microsoft Office. Especially in Excel, Word and Power-point.
• Strong communication, fluent in English.
• Hands-on experience with GCC payroll regulations, WPS, GOSI, EOSB, and gratuity calculations.
• Experience working with payroll systems and third-party payroll vendors (e.g., ADP, SAP, Oracle, Workday).
• Bachelor’s degree in Commerce or related field (Master’s degree preferred).

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.