People Operations Spec

Description

Responsible for various HR aspects within the local market context, including providing advisory support on people-related matters, workforce planning, change management, emergency response coordination, workforce transition management, tailoring regional projects, employee engagement initiatives, performance management support, compliance, and data analysis, ensuring effective HR operations and organizational success while prioritizing employee well-being and legal compliance.

The following aspects are executed within the context of the specific local market:
1. Provide guidance and support on people-related matters and manage industrial relations within the organization.
2. Plan and execute strategies for acquiring and managing the workforce to meet operational needs effectively.
3. Develop and implement change management strategies to support organizational changes and transitions.
4. Serve as a member of the local response team to effectively respond to emergencies and ensure employee safety.
5. Manage workforce transitions, including reorganizations, restructures, and layoffs, with sensitivity and adherence to legal requirements.
6. Customize regional projects and programs to suit local needs and ensure effective implementation at the sub-regional or market level.
7. Develop and implement initiatives to enhance employee engagement, satisfaction, and retention within the organization.
8. Support the performance management process by providing guidance, tools, and resources to managers and employees.
9. Ensure compliance with HR policies, procedures, and regulations, and provide guidance to employees and managers on policy interpretation.
10. Analyze HR data and metrics to identify trends, patterns, and areas for improvement, and prepare reports to support data-driven decision-making.

Education: Bachelor's degree or equivalent, in any discipline.

Experience:

Relevant work experience in HR or related fields based on the following number of years:
Associate: Prior experience not required
Standard: Two (2) years
Senior: Four (4) years

Knowledge, Skills and Abilities
• Fluency in English and local language
• Judgement & Decision Making Skills
• Presentation Skills
• Written & Verbal Communication Skills
• Accuracy & Attention to Detail
• Influencing & Persuasion Skills

This role shall act as People Advisor to assigned program and will provide high level of technical expertise and advise to members of management. The successful candidate shall deliver people analytics, interpret results and apply complex information to influence key business decisions. This role shall lead high impact cross-functional projects and initiatives to achieve optimal results for the business and its people.

Agility: Develops, recommends and executes tools and processes to assist in the achievement of goals within area of expertise. Applies diverse but structured tools to achieve results or develop new or enhanced services. Develops and delivers training for internal customers or vendors within area of expertise as appropriate.

Business Acuity: Develops and maintains expert knowledge in relevant company principles, processes, tools and best practices; current and forthcoming external requirements (can include Country/Regional regulations) and current/emerging market trends and practices within area of expertise. Provides expert advice proactively and on request, which may include advising on appropriate solution for complex or unique issues. Shares knowledge with peers and management.

Data Analytics: Sources data and information from internal or external subject matter experts as required. Conducts systematic in-depth research and analysis into issues of varying complexity within area of technical specialism. Initiates, defines and leads the development and communication of effective reports to key stakeholders, including executive/senior management.

Employee Relations and Compliance: Ensures on-going compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. May include review of policies or standards to ensure compliance or design of new policies/ standards if appropriate. May complete department level audit and notifies management of any non-compliance issues as they arise.

Stakeholder Management: Builds and develops effective relationships with members of management to influence and optimize business outcomes. Has the capacity to maintain high sense of confidentiality and is capable to drive key people initiatives by embodying the true subject matter expert with alignment to department goals and objectives.

Strategic Workforce Management: Identifies and develops goals, which may include forecasts, relating to business initiatives and projects within remit in alignment with divisional and corporate goals. Demonstrates understanding of factors influencing goal achievement communicates to key stakeholders and secures commitment. May develop and present business or project plans to management. Contributes to the review of business cases/plans.

Your qualification

• Bachelor’s degree in human resource management, business, behavioral and/or similar studies.
• Candidates with 3 years minimum experience working as HR Business Partners, HR Generalists and People Advisors are encouraged to apply.

Your Competencies

• Ability to work under pressure and to tight deadlines.
• Proven record of achieving results in a fast-paced environment
• Experience working in an MNC with regional exposure is a plus.
• Willing to relocate in Clark Pampanga

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.