Frequent Asked Questions
Q1. I’ve had two jobs at the same time. How do I enter that in the Employment History?
A1. You should be able enter overlapping or concurrent employment in this order:
- 1) Current employer, start date: 05/2016, end date: not selectable
- 2) Overlap employer, start date: 11/2015, end date: 12/2016
- 3) Last employer, start date: 11/2011, end date 01/2016
While we recommend you include any employment history you believe is relevant to your application, you are only required to provide the last 10 consecutive years of employment history.
Q2. I see that some of my resume shows in the Completed Applications, but that doesn’t include all of my flight information. Do I need to update this as well?
A2. No. All information required by FedEx Express Pilot Recruitment is in your profile. You do not need to update the Completed Applications.
Q3. Where do I go to update my profile as a crew member who wants to work for FedEx?
A3. Pilot Careers is the source for pilot job seekers to apply for a pilot career at FedEx Express. It will also be the source for current FedEx Express crew members to submit a personal endorsement (PE) on a candidate once that functionality is released.
Q4. My account is locked. What do I do?
A4. Please send an email to ProQuestions@fedex.com indicating that your account is locked.
Q5. When I type in my job description (or reason for leaving), I can enter a few sentences, but when I go to the Review page, my entry is cut off. Do I need to enter less information?
A5. Everything that you enter in the job description is visible to the recruiters. You do not need to limit the characters for your entry.
Q6. I uploaded the wrong resume. What do I do?
A6. You may upload a new resume. Only the selected resume (listed under “Uploaded Files” on the Resume tab) is submitted with your profile.
Q7. How can I use one of the other resumes that I uploaded?
A7. Use the following steps to select the resume you wish to submit:
- 1) On the Resume section, select the “Select from Previously Uploaded Resumes”.
- 2) You will see a list of the resumes you have uploaded. Select “Upload” next to the resume you wish to submit.
- 3) Return to the initial resume page with the selected resume listed under “Uploaded Files”.
- 4) Select “Save and Continue”.
Q8. Do I need to keep my profile updated in two places?
A8. No. Pilot Careers is the source for pilot job seekers to apply for a pilot career at FedEx Express. It will also be the source for current FedEx Express crew members to submit a personal endorsement (PE) on a candidate once that functionality is released.