Process Advisor (ID)

Description

Provides technical expertise and advice to senior/executive management on current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business

We have an exciting opportunity for you to join our team as a Process Advisor

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

RESEARCH AND ANALYSIS
Sources data and information from internal or external subject matter experts as required. Determines and drives the divisional need for research as well as methods and procedures to be used. Conducts systematic in-depth research and analysis into issues of varying complexity within technical/technological area of expertise. Initiates, defines and leads the
development and communication of effective reports to key stakeholders, including executive/senior management.
TECHNICAL EXPERTISE
Develops and maintains broad and in-depth knowledge of relevant FedEx standards, external requirements (including US/EMEA regulations), and current/emerging system trends and best practices within area of expertise. Provides strategic advice on complex or unique issues. Develops new or innovative solutions to diverse, high impact, complex problems.
Conducts detailed analysis and wider research, interprets complex information and generates recommendations to support strategic, divisional or corporate goals. Develops initiatives, proposals and business cases within area of
expertise. Acts as subject matter expert and shares knowledge with peers and management.
MAXIMISING OPPORTUNITIES
Proactively identifies and analyses risks, opportunities and constraints within area of expertise. Evaluates and presents recommendations and actions, driving management decisions in high impacting cost yield management areas. Leads and/or contributes to the implementation to ensure results are realised.
PROJECT MANAGEMENT
Leads high impact, divisional and corporate level projects and initiatives. Manages cross functional project teams and involves internal and external SMEs as required. Seeks for commitment of senior/executive management to project goals.
Completes post-implementation review to identify lessons learned and recommend corrective actions.
PROCESSES AND PROCEDURES
Develops and communicates tools and process for use by the wider business within area of expertise. Recommends improvements to processes as required. Develops, communicates, and enforces department policies and procedures.
PLANNING

Identifies initiates and drives goal setting and planning activities. Coordinates cross functionally and across divisions to validate, negotiate, consolidate and communicate goals. Develops and presents business plan for division or complex regional areas to senior/executive management. Critically reviews business cases/plans across regions and divisions and identifies leverage opportunities and cross-project dependencies. Advises Senior/Executive team of trends/changes and developments within area of expertise, along with recommended actions.
COMPLIANCE

Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Includes review of policies or standards to ensure compliance or design of new policies/standards if appropriate.
ALIGNMENTS

Builds and develops effective relationships with senior/executive management, in order to influence optimal business outcomes and with other departments to achieve set goals. Maintains external alignments with customers, relevant subject matter experts (SMEs) or external bodies as required. Represents company in external organizations.



What do you bring with you:

Excellent financial and business acumen, project & delivery management, Communication skills, Analytical & Problem solving skills, System & Process expertise, Excel/Power BI/AI skills, Change management



What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.