Product Manager

Description

Come join FEC Product Development with responsibility for enterprise packaging, uniforms, and the FedEx Office Print Marketplace, including associated third-party relationships. This role specifically focuses on product development, program management, and product-level strategy for packaging and uniforms.

For packaging, the role partners with an existing Product Management Principal to execute strategic plans across complimentary, retail, specialty, and healthcare packaging. The role provides product-level leadership, cross-functional coordination, supplier engagement, and monetization support, ensuring assigned packaging categories deliver measurable financial and operational results aligned to enterprise strategy.

For uniforms, the role leads global uniform program execution in partnership with cross-functional stakeholders and a global supplier along with development and maintenance of a product-level strategic plan. This role drives disciplined execution and modernization within a bedrock category while operating within established enterprise governance frameworks.

Essential Job Functions

• Category Strategy & Roadmap

  • Define KPIs, attribution analytics, and performance management frameworks across assigned packaging categories and holistic uniform program.

  • Develop and maintain product-level roadmaps aligned to enterprise packaging and uniforms.

  • Build structured, data-supported business cases for transformation initiatives (white vs. kraft, F1R line, AI-predictive ordering, uniform allocation changes, etc).

  • Translate enterprise direction into executable product plans with defined milestones and measurable outcomes.

• Program Ownership (Uniforms)

  • Manage global uniform program execution, including strategy implementation, financial performance reporting, design coordination, and roadmap management.

  • Partner with Finance to assess P&L impacts and cost drivers within the uniform portfolio.

  • Establish and maintain uniform best practices, specifications, and operational guidelines.

  • Lead approval and execution of uniform changes.

• Governance & Process Leadership

  • Establish and lead uniform council, including agenda development, facilitation, and documentation of decisions.

  • Own the intake, triage, prioritization, and recommendation development for uniform & packaging requests.

  • Ensure accuracy, transparency, and consistency in product documentation and decision tracking.

  • Drive timely execution of approved decisions within assigned categories.

• Portfolio & Lifecycle Management

  • Oversee lifecycle management within assigned categories, including launches, retirements, testing, and quality improvements.

  • Monitor performance and recommend adjustments based on financial, operational, and customer data.

  • Escalate portfolio-level risks or cross-category conflicts appropriately.

• Financial Analysis & Cost Discipline

  • Build business cases for material changes (spec shifts, new SKUs, supplier transitions).

  • Assess financial impacts for packaging council submissions and uniform decisions in partnership with stakeholders and FP&A.

  • Drive cost savings, vendor efficiency, and monetization initiatives within assigned categories.

  • Ensure financial assumptions and analyses are accurate and clearly documented.

• Cross-Functional & Supplier Leadership

  • Navigate complex stakeholder environments to ensure alignment on priorities, timelines, and trade-offs.

  • Drive alignment across global partners and regions to implement consistent packaging and uniform specifications.

  • Influence senior leaders through structured, data-driven recommendations on trade-offs, costs, risks, and benefits.

• Innovation & Monetization

  • Execute commercialization of packaging offerings (retail, fedex.com, for-purchase programs).

  • Identify and quantify revenue opportunities and cost optimization strategies within assigned scope.

  • Lead uniform modernization initiatives to improve fit, performance, and cost structure for team members and service providers.

  • Support broader enterprise innovation initiatives as directed.

• Communication & Executive Alignment

  • Prepare clear, executive-ready briefings, updates, and recommendations.

  • Represent packaging and uniforms on enterprise work streams and high-visibility initiatives within defined scope.

  • Deliver structured materials grounded in data and financial analysis.

Essential skills

• Strategic systems thinking at product/category level

• Strong cross-functional influence without direct authority

• Data fluency and financial acumen

• Structured prioritization and disciplined decision-making

• Clear, concise executive communication

• Ability to navigate ambiguity and drive measurable results

Preferred skills / experiences

• Physical product development experience

• Background in packaging, sourcing, manufacturing, or supplier management

• DRIVE (internal only)

• Packaging and/or apparel industry experience

• Customer insight integration

• Collaborative project leadership with large cross-functional groups on a global scale

Minimum Education

Bachelor’s Degree/equivalent in product marketing, economics, business, or related field.

Minimum Experience

Three (3) years work experience in functions focused on product management, market analysis or research, or equivalent.

More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.

Knowledge, Skills, and Abilities

Knowledge of competitive, market and economic factors affecting product performance and ability to perform fact based data analysis.

Strong communication and presentation skills, quantitative, problem structuring and solving skills.

Strong executive presence and human relations skills.

Strong project management experience.

Preferred Qualifications:

Pay Transparency:

Pay: Level E26; Memphis, TN range: $6,511.62/mo - $10,744.16/mo; Plano, TX range: $6,854.33/mo - $11,309.65/mo

Additional Details: This position will be hybrid in Memphis, TN or Plano, TX and candidates must live within a 50 mile radius. This position is hybrid, meaning employees will be required to work at a FedEx Campus location four (4) times per week.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)