Project Management Analyst

Description

NOTICE: This is NOT an Information Security (INFOSEC) role. This role is for business support for Physical Identity and Access Management.

Job Description Summary:

• To collect and analyze routing department projects, issues, and concerns.

Essential Functions:

• Develops alternatives to accomplish departmental planning objectives.
• Provides project communication, documentation and coordination independently.
• Assists in a specific portion of a larger or more complex project for department processes.
• Perform other duties as assigned.

Job Specific Responsibilities:

• Identify manual process bottlenecks within Global Security Technology and implement targeted automation to improve operational efficiency and data accuracy.
• Support change management and deliver training materials to help teams adopt new processes and tools, tracking adoption and outcomes.
• Build strong relationships with customers, architects, and stakeholders to gather requirements, coordinate testing, and ensure successful deployments.
• Assist with user acceptance testing and operational readiness for systems like Workday, ServiceNow, LenelS2, IBM photo capture, RightCrowd, and ENTRUST.
• Translate business needs into practical technical requirements, applying awareness of IAM best practices and compliance standards to daily project work.
• Contribute to project delivery across a multi-project portfolio, providing clear communication, documentation, and continuous improvement suggestions.

Domicile Location(s):

• This position will be in Collierville (Memphis), Tennessee.

Relocation:

• Relocation assistance may be available based upon business needs.

Minimum Education:

• Bachelor’s Degree/equivalent in a quantitative discipline.

Minimum Experience:

• Two (2) years experience in project management, product development, business /financial and analysis or systems design/development.

Knowledge, Skills, and Abilities:

• Project management/planning software.
• Analytical organization/planning.
• Leadership.
• Communication.

Preferred Qualifications:  

Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Pay: $5,152.82/mo - $8,244.52/mo

Additional Details: 

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)