Senior Customer Financial Services Representative

Descrição

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We have an exciting opportunity for you to join our team as a Senior Customer Financial Services Representative

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

As a Senior Member of the European Ship-To-Collect Team, you will play a pivotal role in supporting the European organization and our largest customers in all matters related to cash application, invoice disputes, and collections. Your expertise will ensure the smooth execution of financial processes, contributing to the overall efficiency and effectiveness of the team.

What do you bring with you:

• Background in Finance (Mandatory);

• Advanced Excel (Mandatory);

• Ability to read, write and communicate in English in a business environment setting. Other desired languages are German, French, Italian, Spanish

• High attention to detail;

• High degree of customer orientation;

• Strong Problem solving and analytical skills;

• Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement;

• Experience working with third party auditors / customer portals (Plus);

• Experience in an international environment or similar (Plus);

• Proficiency in relevant financial software, tools and Reports

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.