StC Business Partner Specialists Senior

Descrição

Field Finance: Ship to Collect Business Partner - Strategic Customer Support

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

As a Customer Financial Services Specialist Senior you will be a member of the European Ship-To-Collect Business Partner Team, advising and supporting the European organisation and our largest customers in all matters involving invoicing, cash application, invoice disputes and collections in order to project manage customer specific invoicing solutions, manage bad debt risk and grow revenue. You will support stakeholders and customers in regards of more complex setups and requirements. 

We are looking for CFS Specialists seniors with detailed experience in finance and/or sales and/or customer experience and strong project management skills. The successful candidate will have the ability to understand the company's strategy and business model, translating that strategy into customer solutions and the ability to work across functions and organisation hierarchies to achieve business targets. In addition, this position will lead a number of key initiatives across Europe, to optimize Customer Experience and Bad Debt while playing a leading role in our transformation strategy and the integration of FedEx and TNT.

As a senior you will be expected to lead cross functional teams and projects. To be successful in this role you will be:

• Self motivated
• Ability to work to tight deadlines
• Strong attention to detail skills
• Highly organised
• Strong presentation skills
• Ability to influence key stakeholders of all levels
• Fluent in written and verbal English

As a member of a European team, the candidate must be comfortable with remote team-members and management and be able to independently manage their workload. The ability to travel and participate to European wide customer visits as well as European wide in-house meeting participation completes the profile of the successful candidate.