Quality Assurance 1
Description
Shift
Quality Assurance I
General Summary
The Quality Assurance I is responsible for assisting the Quality Assurance function in daily operations. They support data collection, reporting, monitoring, and auditing to ensure compliance and drive quality-related metrics. This position is responsible for product safety, quality, and legality.
Primary Responsibilities
- Support the collection of data and analyze for regulatory reporting; coordinate and develop reports and assessment tools to verify compliance.
- Ensure quality metrics are adequately captured, analyzed, and communicated to management for improvement activities.
- Assist in investigating and resolving product specification-related problems.
- Participate in internal audits.
- Ensure adequate controls are maintained regarding damage and safe transport of product within the warehouse.
- Assist the Quality Assurance Manager with tracking and trending of KPIs and quality metrics to determine if corrective actions are needed.
- Ensure a high standard of performance and conformance to Quality Management Systems.
- Maintain consistent QA processes and documentation.
- Perform basic inventory research activities within the Warehouse Management System (WMS).
- Promote continuous improvement using established quality processes.
- Support other quality and compliance-related activities as needed.
Education / Experience
- High school diploma or equivalent required; some college preferred.
- 2–4 years of experience in a warehouse environment preferred.
- Excellent verbal and written communication skills required.
- Proficient in MS Word, Excel, and PowerPoint.
- Customer service driven.
- Strong team player.
Requirements, Perks, and Benefits (US – Non-Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
- Ability to follow policies and procedures
- Ability to read, write, and interpret information
- Ability to add, subtract, multiply, and divide
- Ability to use hands to finger, handle, or feel
- Ability to sit, walk, or stand for the duration of the shift
- Must possess visual acuity to perform essential job functions
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
- Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more:
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits at FedEx Supply Chain (FSC)
Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
- Tuition reimbursement program
- Holiday pay and accrued paid time off (Vacation and PTO)
- Medical, dental, vision, and voluntary benefits available on day one
- Basic life insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
