Quality & Process Specialist

Description

Minimum Education

• Bachelor’s degree in Business or related field required. In addition to minimum experience, high school or GED and four (4) years’ experience in an analytical role, FedEx District Preload Ops Specialist or FedEx District Operations Engineering Specialist position is accepted in lieu of degree.

Minimum Experience

• Two (2) years internal FedEx FedEx operations package process experience in an Operations Coordinator position or above required. Two (2) years of FedEx District Preload Ops Specialist or FedEx District Operations Engineering Specialist or management experience preferred.

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals
• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to mentor, coach and act as a knowledge resource to other employees.
• Knowledge of concepts, practices, policies and procedures related to FedEx operations.
• Ability to build collaborative working relationships and to gain input and influence management.

Job Conditions

• Some travel may be required.

Preferred Qualifications: Salary: 90,376-113,152 Location: Eastern District, Must be bilingual

Pay Transparency:

Pay:

Additional Details: Poste permanent à temps plein, bilingue, expérience en leadership, disponible les fins de semaine et en période de pointe.Full time permanent position, must be bilingual and have leadership experience, must be available weekends and peak period.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered