Quality & Process Specialist
Description
Minimum Education
- Bachelor’s degree in Business or related field required. In addition to minimum experience, high school or GED and four (4) years’ experience in an analytical role, FedEx District Preload Ops Specialist or FedEx District Operations Engineering Specialist position is accepted in lieu of degree.
Minimum Experience
- Two (2) years internal FedEx FedEx operations package process experience in an Operations Coordinator position or above required. Two (2) years of FedEx District Preload Ops Specialist or FedEx District Operations Engineering Specialist or management experience preferred.
Knowledge Skills and Abilities
- Software skills, including use of Microsoft Office software and web-based applications.
- Verbal and written communication skills necessary to explain complex and/or confidential information.
- Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals
- Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
- Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
- Ability to mentor, coach and act as a knowledge resource to other employees.
- Knowledge of concepts, practices, policies and procedures related to FedEx operations.
- Ability to build collaborative working relationships and to gain input and influence management.
Job Conditions
- Some travel may be required.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
