Sales Solutions Specialist Senior

Description

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We have an exciting opportunity for you to join our team as a Senior Sales Solutions Specialist, with responsibility for Sales Communications.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

The Europe Sales Enablement team collaborate closely with other functions in FedEx and Sales to design and implement Go to Sales plans, developed using Best In Class change management tools, impacting Customers and Sales Europe and to deliver on our vision to be recognized as a critical business partner with our internal stakeholders, enabling profitable revenue growth in line with our commercial priorities, supporting cost and corrupted selling time reduction.

Within the Europe Sales Enablement team, you will have responsibility for Sales Communications. Working closely with other FedEx functions and our Internal Customers (Sales Europe) you will:

·       Understand the changes and support your Education and Enablement colleagues in creating effective communication collateral, to drive Sales awareness and engagement

·       Understand the impact (benefits) for Sales and customers in order to create an implement Sense Making communications across all of the changes/initiatives being implemented

·       Gain an understanding of all of the initiatives/changes which need to be communicated to Sales in order to create overarching messages /storylines which is aligned to our Commercial principles

·       Identify and implement measures which enable us to track the effectiveness, quality and consistency of all communications

·       Design and implement tools to solicit and collect feedback on communication activities, to continuously improve format, distribution methods and quality of information.

·       Work closely with Regional Educational Specialists to ensure all communications are customized, to incorporate Regional, Country and/or Segment specifics where required

·       Ensure all communications are delivered to targeted audiences and consolidated where appropriate to reduce the level of communications to Sales

·       Follow FedEx and Education and Enablement defined practices and procedures

·       Lead and/or contribute towards developing forward looking initiatives and use benchmarking techniques to ensure Enablement remains Best in Class

·       Think from customer and Sales perspective to ensure all communications are developed with our customers in mind.

What we offer:

·       A unique and challenging position at the heart of our European Sales and Sales Solutions Organization in a dynamic, hybrid working environment

·       An independent position with defined Roles, Responsibilities, and accountabilities

·       The opportunity to collaborate with other departments and other Enablement specialists in Europe and globally, as well as the Sales Education teams to develop and deliver best in class change initiatives.

·       Exposure to diverse cross-functional business partners expanding your knowledge, internal network and developing your business acumen.

Preferred knowledge / experience:

Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

Fluent spoken and written English with previous experience working through English

Experience with email platforms e.g. Poppulo

Experience using science-based change management theories to simplify and tailor content to maximise the effectiveness of the change preferred

Experience using science-based Communication strategies - preferred

Experience in Commercial, Finance, Marketing, Communication environment is a plus

Basic analytical and Project Management experience preferred

Experience in leading project teams in the delivery of projects /initiatives

Experience in communicating at all organizational levels and with all cultures within the organization (stakeholder management) 

Proven track record in developing communication strategies and programs to engage and educate internal audiences and external stakeholders

Experience in developing or managing internal and external communication campaigns, issues or crisis management or corporate wide programs for large complex projects or initiatives

Ability to set priorities, develop a work schedule, monitor progress towards goals, and track progress 

Excellent communication and interpersonal skills

Proficient in Microsoft Office & PC Skills; Storytelling, Presentation Skills.

What do we offer:

• Attractive compensation package

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)

• Employee Assistance Program for you and your family in difficult life situations

• Employee reduced-rate shipping

• Great career opportunities

• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

#LI-Hybrid

#LI-Hybrid

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.