Scrum Master III-IT991

Shift

Scrum Master III

The Scrum Master III plays a key role in defining, developing, implementing, and continuously improving Agile practices--primarily Scrum--across the organization. This role facilitates sprint planning, daily stand-ups, retrospectives, and sprint demos, while maintaining metrics that help teams visualize progress. The Scrum Master III leads Agile transformation efforts and promotes accountability and transparency across all levels.

Primary Responsibilities

• Serve as Scrum Master for one or more teams, leading multiple simultaneous initiatives or medium-complexity programs/releases.
• Practice core Agile principles including collaboration, prioritization, accountability, and continuous improvement.
• Support and educate Product Owners in developing, refining, and managing product backlogs.
• Facilitate sprint planning, demos, retrospectives, and daily stand-ups.
• Track and communicate team velocity, sprint progress, and release milestones.
• Provide status reporting on KPIs, schedules, resources, and milestone delivery.
• Guide and mentor less experienced Scrum Masters, Product Owners, and development team members.
• Resolve impediments and foster self-organization and shared leadership within teams.
• Apply judgment and experience to plan and accomplish complex tasks with minimal supervision.
• Promote Agile best practices and contribute to organizational transformation initiatives.
• Perform other duties as assigned or requested.

Education and Experience

• Bachelor's degree in a related field preferred.
• 4+ years of relevant experience or applicable Agile/Scrum certifications required.

Technical and Business Knowledge

• Deep understanding of organizational products and services.
• Familiarity with a variety of industry concepts, practices, and procedures.
• Ability to read and interpret business periodicals, technical procedures, work instructions, and process maps.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from internal and external stakeholders.
• Ability to solve practical problems with limited standardization.

Technical Proficiency (Preferred)

Requirements, Perks, and Benefits (US -- Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.