Senior Analyst, AI Enablement

Description

Key implementer of our AI security automation strategy

We have an exciting opportunity for you to join our team as a Senior Analyst, AI Enablement. As a Senior Analyst on the AI Enablement team, you will be a key implementer of our AI security automation strategy. You will be responsible for the hands-on development of bespoke AI models and agents that solve critical challenges for the Information Security organization. This role involves working with cutting-edge tools to engineer AI solutions, leading technical implementation, and mentoring junior team members.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• Lead the hands-on development for AI Agent Construction, building and maintaining specialized agents for tasks like automated alert triage.
• Implement and document processes for Custom Model Training, including data preparation, fine-tuning, and evaluation of AI models tailored to specific InfoSec needs.
• Build the technical framework for integrating our AI tools with other security platforms by utilizing the APIs of SIEM, SOAR, and EDR systems.
• Lead the lifecycle ownership for specific AI agents and tools, ensuring they are delivered and maintained as functional and reliable solutions for internal InfoSec teams.
• Act as a key resource and point of escalation for complex technical challenges related to model development and agent behavior.
• Mentor junior analysts, conduct code reviews, and promote engineering best practices within the team.

What do you bring with you:

• Strong, hands-on experience as a machine learning engineer, data scientist, or software developer with a focus on AI.
• Proficiency with ML development tools (e.g., Vertex AI, open-source ML frameworks) and modern software development practices.
• Experience with scripting and automation (e.g., Python, Bash).
• Knowledge of how to source, clean, and prepare data for model training and evaluation.
• Familiarity with integrating systems via APIs, particularly for security tools like SIEM, SOAR, or EDR.
• A proactive mindset with the ability to independently drive technical projects from concept to completion.
• Desirable: Experience with MLOps and CI/CD tools (e.g., GitHub Actions, Cloud Build).

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.