Senior Clerk/Coordinator, Air Operations

Description

• To implement the air pricing programs required by regional/overseas offices for Singapore.
• Oversee Pricing desk, RFQs, Freightos and Gateway arrangement
• Assist in freight planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• To increase new business gain ratio, to support existing customers and sales in both local & oversea through Spot Quotation, RFQ, bidding and pricing.
• To manage, monitor, prepare and analyze air pricing to support the company growth.

PRINCIPLE DUTIES, AND RESPONSIBILITIES   

• Ensure all customer agreements adhere to pricing policies and process; evaluate and recommend exceptions to pricing policies in order to minimize company's risk exposure and ensure compliance to pricing Policies and Process.
• Work with the sales and trade lane group to develop pricing strategies for strategic trade lanes
• Support sales with bids, quotes and follow up on proposals timely.
• Maintain good relationship with the airlines and vendors.
• Leverage airlines and vendors relationship to drive efficiency and service improvement.
• Creating a tool to manage pricing well.
• Update Freightos/Briefcase Pricing with latest costs and sell rates
• Aligning with the regional pricing team to quote properly.
• Communicating with oversea stations to support pricing.
• To make competitive pricing proposal.
• Sales call activities – customer, carrier and airline.
• In-charge and monitor RFQ/Bidding status periodically and process.
• Prepare key performance report and support management team to review with different parties.
• Additional projects and duties as assigned.

JOB SPECIFICATIONS FOR SUCCESSFUL PERFORMANCE

Academic:

• Diploma or equivalent in Business, Quantitative Analysis, or related field.

Experience & knowledge:

• 2 years’ experience in pricing, revenue management, sales, finance or marketing, preferably with freight forwarding industry knowledge.
• Proficiency in Word, Excel, Access, and Powerpoint.
• Good knowledge of analytical tools.

Attribute:

• Good command of English and local language.

The Company

FedEx Logistics provides e-Commerce, freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

The Philosophy

People–Service–Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers. We care for our employees' well-being and value their contributions to the company.

The Culture

We honor innovation, integrity and diversity. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!