Senior Manager Operations

Description

-Role required as leadership for Air Network in Turkey. To manage IGA and SAW gateways, be the FedEx connection for CAA, authorities, slot coordination and partners. Facilitate the growth and expansion of IGA as a gateway, GTH and global transit point.

Position Summary:

We have an exciting opportunity for you to join our team as a Senior Manager Operations in Istanbul.

Who we are:

FedEx is the world’s largest express transportation company, connecting more than 220 countries and territories. Every package matters to us—because we know it matters to someone else. With over 530,000 team members worldwide, we are passionate, diverse, and committed to delivering outstanding service every day. Join us and be part of writing the next chapter in global logistics.

What you will be doing:

• Lead and inspire a team of managers and operational staff across multiple departments or locations (Air & Road Network, Ground Operations, Hub & Storage, etc.).
• Drive the achievement of operational KPIs, ensuring alignment with company goals, customer expectations, and compliance standards.
• Plan and execute resource allocation, departmental strategies, and continuous improvement initiatives using quality-driven management principles.
• Manage departmental budgets and drive cost optimization while maintaining service excellence.
• Lead cross-functional and regional projects from concept to execution, ensuring timelines, budgets, and quality standards are met.
• Represent FedEx in interactions with external vendors, regulatory bodies, and customers when needed.
• Foster a culture of collaboration, accountability, and growth.

What do you bring with you:

• Proven experience (5+ years) managing teams and operations in logistics, supply chain, or related industries.
• Strong leadership and decision-making skills with the ability to manage across functions and geographies.
• Experience in planning, budgeting, and project management.
• Excellent communication skills in English (additional languages are a plus).
• Ability to build strong relationships with internal and external stakeholders.
• Hands-on problem-solving mindset and analytical thinking.
• Comfortable working in a fast-paced, performance-driven environment.
• Knowledge of compliance, safety, and regulatory requirements in an operational context.

What do you bring with you:

• Proven experience (5+ years) managing teams and operations in logistics, supply chain, or related industries.
• Strong leadership and decision-making skills with the ability to manage across functions and geographies.
• Experience in planning, budgeting, and project management.
• Excellent communication skills in English (additional languages are a plus).
• Ability to build strong relationships with internal and external stakeholders.
• Hands-on problem-solving mindset and analytical thinking.
• Comfortable working in a fast-paced, performance-driven environment.
• Knowledge of compliance, safety, and regulatory requirements in an operational context.

What do we offer:

• Competitive salary and performance-based benefits
• Learning and development opportunities tailored to your career growth
• Support programs for you and your family (e.g., employee assistance, tuition assistance*)
• Global career advancement in one of the world’s most admired companies
• Discounted shipping and a strong employee culture based on the PSP (People-Service-Profit) philosophy

Join FedEx and help us shape the future of global logistics with your ideas, leadership, and passion.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.