Senior Product Manager, Analytics & Insights

Description

Data Analytics; Data exploration and visualization; trending and forecasting; root cause analysis; user training and support; data presentation and storytelling; measure performance against business metrics and goals; project support

What you will do 

The Senior Product Manager is responsible for owning the end-to-end lifecycle of data-driven products and analytical solutions that enable informed decision-making across the organization. This role partners closely with business, analytics, engineering, and project teams to define product vision, translate business needs into requirements, and ensure delivery of high-impact, scalable solutions. The Product Manager leverages data insights, analytics, and storytelling to drive prioritization, adoption, and measurable business outcomes.

• Own and drive the product vision, roadmap, and backlog for data and analytics products aligned to business objectives.
• Partner with stakeholders to identify opportunities, define product requirements, and translate business problems into actionable product features.
• Use data exploration, visualization, and analytics to inform product decisions and prioritization.
• Define success metrics, KPIs, and outcomes; track product performance against business goals.
• Lead root cause analysis and translate insights into product enhancements and recommendations.
• Collaborate with engineering, data, and project teams to ensure timely and high-quality delivery.
• Enable user adoption through training, documentation, and stakeholder engagement.
• Create and present data-driven storytelling to communicate complex findings clearly and persuasively to stakeholders.
• Communicate product insights, trade-offs, and progress clearly to technical and non-technical audiences.
• Ensure data quality, integrity, and consistency within product solutions.
• Support cross-functional initiatives and projects by providing product leadership and analytical expertise.

You will be a great fit if you

• 8–10 years of experience across product management, data analytics, business analytics, or closely related domains, with demonstrated ownership of data-driven products or solutions.
• A Bachelor’s degree in Statistics, Business Analytics, Actuarial Studies, Engineering, Computer Science, or a related quantitative discipline.
• Strong hands-on expertise in data analysis, statistical methods, KPI definition, and data visualization, with the ability to translate insights into clear product requirements and roadmaps.
• Proven experience working with cross-functional stakeholders (business, engineering, data teams) and managing product backlogs, requirements, and priorities in an agile environment.
• Excellent communication and data storytelling skills, able to convey complex insights, trade-offs, and recommendations to both technical and non-technical audiences.
• High levels of accuracy, attention to detail, analytical thinking, and structured problem-solving, with a strong bias toward data-driven decision-making.

Nice to have

• Agile / Product Management certifications (e.g., Scrum, SAFe, Pragmatic).
• Experience working with data science, machine learning, or advanced analytics teams.
• Exposure to forecasting, predictive analytics, or optimization use cases.
• Familiarity with cloud data platforms (e.g., Azure).
• Prior experience delivering enterprise-scale internal products or analytics platforms.
• Experience driving user adoption, change management, and training for analytical products.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.