Site Reliability Engineering Analyst-Senior I
Description
Responsible for establishing monitoring systems, managing incident responses, automating infrastructure tasks, analyzing performance metrics, enabling continuous deployment, conducting reliability tests, ensuring security compliance, optimizing system performance, and promoting knowledge sharing across teams to maintain robust and efficient systems.
1. Establish and maintain robust monitoring tools to proactively detect and respond to system issues and anomalies.
2. Manage incident response efforts to promptly resolve system outages and service disruptions, ensuring minimal impact on users.
3. Develop and implement automation scripts and tools to streamline infrastructure provisioning, configuration, and management tasks.
4. Analyze system performance metrics and forecast resource requirements to effectively scale infrastructure and meet growing demands.
5. Facilitate the implementation of continuous deployment practices to enable frequent and reliable software releases.
6. Design and execute reliability tests to assess system resilience, fault tolerance, and disaster recovery capabilities.
7. Ensure compliance with security standards and best practices by implementing security controls and conducting regular audits through collaboration with Information Security.
8. Identify performance bottlenecks and inefficiencies in system architecture, and collaborate with development teams to optimize application performance.
9. Document system configurations, procedures, and incident postmortems, and facilitate knowledge sharing across teams.
Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline
Experience: Relevant work experience in managing reliability and performance of infrastructure, applications and systems at scale based on the following number of years:
Associate: Prior experience not required
Standard I: Two (2) years
Standard II: Three (3) years
Senior I: Four (4) years
Senior II: Five (5) years
Knowledge, Skills and Abilities
• Fluency in English
• Problem Solving Skills
• Communication
• Collaboration
• Adaptability
• Ability to operate in a 24x7 environment encompassing global timezones through on-call rotations
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
