Solutions Advisor (Multi-Level)

Description

Solutions Advisor

Designs, develops, and implements quantitative analysis of complex business situations including performance, strategies, and solutions relative to sales and customer performance. Creates, uses, and guides staff in advanced computer modeling, database tools and/or other approaches in analysis.

Essential Functions

• Leads/manages peer and cross functional/departmental analysis in sales and/or Solutions projects.
• Mentors less senior staff. Works on multiple complex assignments concurrently.
• Leads brainstorming and development of recommendations for highly complex sales/customer/corporate initiatives, recommending best practices.
• Presents solutions to upper management.
• Perform other duties as assigned.

Minimum Education

Bachelor’s Degree/equivalency in business, finance, economic, computer science, engineering or related field.

Minimum Experience

Five (5) years work experience in measurement and analysis, quantitative business problem solving, operations analysis, sales or marketing analysis and/or knowledge management. A related advanced degree may offset the related experience requirements.

Knowledge, Skills, and Abilities

• Innovative analytical skills.
• Superior demonstrated skills in access, excel and other database/analytical tools.
• Excellent interpersonal, written and oral communication skills including presentation skills.

Job Specific

• Strong experience with JavaScript and modern web application development
• Strong understanding of relational databases, SQL, and query optimization
• Experience building and integrating RESTful APIs using JSON
• Hands-on experience developing enterprise applications using object-oriented programming principles
• Experience designing and optimizing large-scale data models and datasets containing millions of records
• Experience working with ETL/ELT processes and data integration pipelines
• Experience developing and supporting enterprise-scale applications with complex security and access models
• Experience learning and working within enterprise application platforms or frameworks
• Experience working in Agile development environments (SCRUM)
• Strong organizational, verbal, and written communication skills with the ability to translate business requirements into technical solutions
• Hands-on experience integrating AI/ML capabilities (e.g., Azure OpenAI Service, OpenAI API, or similar) into applications to improve automation, insights, or user experience
• Demonstrated ability to proactively evaluate, learn, and adopt new technologies to deliver measurable business impact

Preferred Qualifications

• Experience with cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud Platform, or similar)
• Experience with modern web technologies and frameworks (HTML5, React, Angular, or similar)
• Experience with Python or .NET for application development, automation, or data processing (Python preferred)
• Experience optimizing application performance across large datasets, APIs, and analytics platforms
• Experience building mobile-first or field-based applications
• Experience with geospatial or mapping-based solutions (e.g., proximity, routing, or location services)
• Experience developing enterprise applications supporting sales, CRM, service, operations, or analytics organizations
• Experience with CI/CD pipelines, version control, and modern software engineering practices
• Experience working with cross-functional teams in global or multi-region environments

Sr. Solutions Analyst

Under moderate supervision, designs, develops, and implements quantitative analysis of complex business situations including performance, strategies and solutions relative to sales and customer performance. Uses advanced computer modeling, database tools and/or other approaches in analysis.

Essential Functions

• Leads peer analysis in sales and/or solutions. May mentor less senior staff.
• Works on multiple complex assignments concurrently.
• Leads brainstorming with manager and team on approaches or solutions.
• Develops recommendations for moderate to complex sales/customer opportunities and internal processes managing cross departmental projects.
• Presents solutions to management.
• Perform other duties as assigned.

Minimum Education

Bachelor’s Degree/equivalency in business, finance, economic, computer science, engineering or related field.

Minimum Experience

Four (4) years work experience in measurement and analysis, quantitative business problem solving, operations analysis, sales or marketing analysis and/or knowledge management. A related advanced degree may offset the related experience requirements.

Knowledge, Skills, and Abilities

• Excellent analytical skills.
• Superior demonstrated skills with current technology tools/advances and other database/analytical tools.
• Proven interpersonal, written and oral communication skills.

Job Specific

• Strong experience with JavaScript and modern web application development
• Strong understanding of relational databases, SQL, and query optimization
• Experience building and integrating RESTful APIs using JSON
• Hands-on experience developing enterprise applications using object-oriented programming principles
• Experience designing and optimizing large-scale data models and datasets containing millions of records
• Experience working with ETL/ELT processes and data integration pipelines
• Experience developing and supporting enterprise-scale applications with complex security and access models
• Experience learning and working within enterprise application platforms or frameworks
• Experience working in Agile development environments (SCRUM)
• Strong organizational, verbal, and written communication skills with the ability to translate business requirements into technical solutions
• Hands-on experience integrating AI/ML capabilities (e.g., Azure OpenAI Service, OpenAI API, or similar) into applications to improve automation, insights, or user experience
• Demonstrated ability to proactively evaluate, learn, and adopt new technologies to deliver measurable business impact

Preferred Qualifications

• Experience with cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud Platform, or similar)
• Experience with modern web technologies and frameworks (HTML5, React, Angular, or similar)
• Experience with Python or .NET for application development, automation, or data processing (Python preferred)
• Experience optimizing application performance across large datasets, APIs, and analytics platforms
• Experience building mobile-first or field-based applications
• Experience with geospatial or mapping-based solutions (e.g., proximity, routing, or location services)
• Experience developing enterprise applications supporting sales, CRM, service, operations, or analytics organizations
• Experience with CI/CD pipelines, version control, and modern software engineering practices
• Experience working with cross-functional teams in global or multi-region environments

Preferred Qualifications:  

Pay Transparency:   

Pay: 

Additional Details: This is a hybrid position located in Memphis, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week. Posting closes on: 7/29/2026 at 4:00 PM CST/5:00 PM EST.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)