Solutions Architect

Description

We are seeking a highly experienced Salesforce Architect with over 14 years of expertise in designing and implementing scalable Salesforce solutions. The ideal candidate will possess a deep understanding of Salesforce platform capabilities, architecture best practices, and enterprise application integration. You will play a pivotal role in defining architectural roadmaps, ensuring optimal performance, and leading technical teams to deliver business-critical solutions.

Key Responsibilities:

1. Architecture and Design

• Define and design scalable Salesforce architecture, ensuring alignment with business goals and IT strategy.
• Lead the technical design process and ensure compliance with architectural standards, security policies, and governance frameworks.
• Evaluate and select appropriate Salesforce tools, technologies, and APIs to build robust solutions.
• Develop and maintain architectural blueprints and technical documentation.

2. Solution Implementation and Integration

• Lead end-to-end Salesforce implementation projects, including configuration, custom development, and integration with enterprise applications.
• Define and implement data models, security models, and sharing rules across Salesforce platforms.
• Design and oversee the integration of Salesforce with other enterprise systems such as ERP, marketing automation, and custom applications using APIs, middleware, and integration tools.

3. Technical Leadership and Governance

• Provide technical leadership to development teams, ensuring adherence to Salesforce best practices and coding standards.
• Collaborate with stakeholders, business analysts, and product owners to translate business requirements into scalable technical solutions.
• Conduct code reviews, troubleshoot performance issues, and provide guidance on optimizing Salesforce implementations.

4. Security and Compliance

• Ensure Salesforce solutions comply with security standards, data privacy regulations, and industry best practices.
• Implement role-based security, object-level permissions, and data encryption to protect sensitive information.

5. Continuous Improvement and Innovation

• Stay up to date with Salesforce product releases, new features, and industry trends.
• Drive the adoption of new tools and technologies to enhance Salesforce platform efficiency and performance.

Required Skills and Experience:

Technical Skills:

• Strong expertise in Salesforce Service Cloud, Experience Cloud, Sales Cloud, and Marketing Cloud.
• Proficiency in Apex, Agent force, Visualforce, AURA, Lightning Web Components (LWC), SOQL, and SOSL.
• Experience with Salesforce API integrations (REST/SOAP), middleware, and ETL tools.
• Hands-on experience in CI/CD pipelines, version control (Git), and deployment tools (Copado).
• Knowledge of data migration strategies and tools such as Data Loader, MuleSoft, and Informatica.

Architectural Expertise:

• Strong understanding of Salesforce architecture patterns, multi-org strategy, and governance models.
• Expertise in designing multi-cloud solutions and integrating Salesforce with enterprise systems.
• Experience with Salesforce DevOps, release management, and sandbox management.

Certifications:

• Salesforce Certified Technical Architect (CTA) (Preferred or willingness to pursue)
• Salesforce Certified Application Architect
• Salesforce Certified System Architect
• Other relevant certifications (e.g., Platform Developer II, Integration Architecture Designer)

Soft Skills:

• Strong leadership and mentorship skills to guide development teams.
• Excellent communication and collaboration skills to engage with business and technical stakeholders.
• Ability to manage multiple projects and prioritize tasks effectively.
• Analytical mindset with problem-solving capabilities.

Education:

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.

Preferred Qualifications:

• Experience working in Agile environments with a strong understanding of Agile delivery frameworks (Scrum/SAFe).
• Hands-on experience with Salesforce Einstein Analytics, CPQ, and Field Service Lightning is a plus.

Work Environment:

• Opportunity to work on cutting-edge Salesforce implementations and enterprise-level solutions.
• Work from office per policy guidelines and work with teams across EU, APAC and US time zones.

Education: Bachelor's degree in computer science, engineering, information systems and/or equivalent formal training or work experience. Relevant Master’s degree, TOGAF certification and SAFe Agile certification strongly preferred.

Experience: Eight (8) years equivalent work experience in information technology or engineering environment with a direct responsibility for strategy formulation and solution/technical architecture, as well as designing, architecting, developing, implementing and monitoring efficient and effective solutions to diverse and complex business problems.

Knowledge, Skills and Abilities
• Fluency in English
• Accuracy & Attention to Detail
• Influencing & Persuasion
• Planning & Organizing
• Problem Solving
• Project Management

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.