Sr F&MH Maint Support Rep

Description

The Facility & Material Handling Maintenance Support Representative assists the Facility Maintenance Manager, Maintenance Service Managers and maintenance technicians with the day-to-day operation of the maintenance department by perfroming specialized maintenance tasks such as completing and processing work order and purchase order forms through multiple systems, interacting with current vendors and sourcing new vendors when necessary, providing customized reports from the Computerized Maintenance Management System (CMMS), monitoring part inventory and organization including physical movement of parts, maintaining spending- and safety-related documentation in accordance to retention policies and procedures, as well as common office tasks such as filing, copying, faxing, and answering the phone.

Essential Functions

• Completes work order forms, reviews and prepares for management approval, interacts with technicians and vendors to resolve deficiencies through in person, phone, fax, and email communication.
• Completes contract and purchase order forms for management approval, follows up on delivery and receipt of goods and services and interacts with vendors to resolve deficiencies through in person, phone, fax, and email communication.
• Oversees workflow processes, data entry and retrieval of information via reports and customized queries through the Computerized Maintenance Management System (CMMS).
• Provides oversight of part inventories, including physical movement and barcoding.
• Researches and investigates best pricing and quality options for goods and services based on departmental needs and criticality.
• Tracks spend to budget through contracting and payment ledgers.
• Maintains contract, spending, and safety related document files required by Business Control Self Assessment (BCSA) and record retention policies and procedures.
• Trains and orients new maintenance personnel at the domiciled location and withing the region when necessary.
• Ships and receives freight (up to and including operating a fork truck).
• Performs other duties as assigned.

Minimum Education

• High School Diploma or GED required. An Associate’s degree in Office Administration is preferred.

Minimum Experience

• Four (4) years of experience supporting equipment maintenance & repair including an understanding of prevenetive and corrective maintenance processes.
• Experience with company policies and procedures is required.
• Forklift Certification preferred. This will be a requirement once working in the position. The company will assist any incumbents that do not have the certification in obtaining.

Knowledge Skills and Abilities

• General business skills such as typing; data entry and review; and use of phone, copier, and fax
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals      
• Software skills, including use of Microsoft Office software and web-based applications
• Operate iMaint and ServiceChannel CMMS web-based applications
• Customer service skills necessary to effectively and professionally respond to requests
• Maintain a record of meeting discussions, action items, and task assignments on behalf of the maintenance team
• Budget and inventory analysis
• Forklift Certification preferred and the company will assist any incumbents that do not have in obtaining

Job Conditions

0%-25%

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Schedule Monday - Friday Day shift

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered