Sr Manager - Field Transportation

Description

Oversees the management of a Linehaul (LH) network. Manages the timely and cost-efficient movement of trailers, network-wide movements, purchased transportation, and mainline trailer movements. Manages the day-to-day operations and interacts with contractors in all areas of business and company initiatives. Manages Customer Pickup Coordination (CPC) team(s) within a FedEx FedEx (FedEx) geographic district assignment to achieve CPC organization goals. Collaborates with Pittsburgh FedEx Headquarters (PGH), field management, and internal/external customers to continuously improve processes and performance.

Essential Functions

• Training / Developing team off 25 Employees through EEQ and development action items, this includes 1 Manager and 1 Field Transportation Specialist.
• Maintain safety compliance in both CPC and LH through LH preventable rate improvement, safety forums, technology support and Tier 1 and 2 emphasis.
• Maintain compliance in both CPC and LH through BCSA and BCSA action items.
• Maintain and enhance productivity goals through cost reduction in LH by ensuring LH lane productivity for LH and SPOT PU, Scheduled PU and Weekend PU Management for CPC.
• Ensure volume controls in place for Canada region, ensure network doesn’t exceed capacity. Maintain and exceed service levels in LH for OVN and OTS and Network OTS. Maintain and exceed pickup performance for Canada Region.

Minimum Education

Bachelor’s degree in Business, Logistics, Communications, Engineering, or related field required. In addition to minimum experience, high school degree or GED and five (5) years related experience is accepted in lieu of degree.

Minimum Experience

• Five (5) years experience required in transportation industry or related area with at least the following in an FedEx, or equivalent if external, role: oTwo (2) years higher-level station management, Customer Pickup Specialist, or District Staff position (including DOES, DAQS, and DPOS) OR
• Four (4) years CPC Coordinator and two (2) years management

Knowledge Skills and Abilities

• Software skills, including use of Microsoft Office software and web-based applications.
• Verbal and written communication skills necessary to explain complex and/or confidential information.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Ability to inspire a shared vision and empower and motivate a team.
• Ability to build collaborative working relationships with internal and external customers, including Independent Contractors (ICs) and Independent Service Providers (ISPs).
• Ability to interface successfully with multiple and various stakeholders.
• Ability to travel up to 50% of time.
• Knowledge of concepts, practices, policies and procedures related to customer issue resolution required and knowledge of establishing new FedEx pickups process preferred.

Job Conditions

0% - 25%

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Job posting date: 09/03/2025; Job posting end date: 09/10/2025 at 3PM local time. Position is domiciled in Calgary with responsibility of all West Canada Linehaul including staff in Linehaul offices in Calgary, Vancouver, and Winnipeg.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.