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Req ID: P25-113255-1

Sr Warehouse Operations Specialist

Facility Operations
  • Company: FedEx Logistics
  • Category: Facility Operations
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: 555 Riverwalk Parkway, Tonawanda, NY 14150, United States


To support continuous improvement and best practices in all aspects of Warehouse Operations, under the direction of the Warehouse Supervisor and Manager. Support site specific Air & Ocean Container Freight Stations (CFS), Foreign Trade Zones (FTZ), Distribution,Crossborder and all Interdepartmental Warehouse Products. This is achieved through meeting internal company Key Performance Indexes (KPIs) and exceeding customer's service expectations, all the while operating in a safe and company compliant manner.

  • Load/unload floor loads or palletized freight on and off trucks.
  • Operate forklift, pallet jacks, pickers, and reach-trucks, both propane and electric, in a safe and compliant manor
  • Receive and sort inventories by SKU, Customer, PO# etc, process damage exceptions
  • Operate radio frequency(RF)/ bluetooth handheld device
  • Handle and sort returns or inbound freight logging or input in WMS system.
  • Remove selected cartons from shipments for customs examinations and/or distribution/re-forwarding.
  • Accurately process small parcel machines or log sheets or inventories counts when requested.
  • Handle small parcel shipping as well as participate in training other employees on this process.
  • Ability to coordinate and carry out warehouse and gateway activities efficiently.
  • Manage multiple accounts, understanding various SOPs, including direct customer contact.
  • Maintain an organized work area to assure cleanliness and safety.
  • Advise Supervisors and local Management of safety issues or equipment/building concerns.
  • Participate in and take responsibility of special projects through completion.
  • Participate in cross-training and set an example for other employees on daily tasks.
  • Set up and establish accounts in the Warehouse Management System (WMS).
  • Involved directly in billing activities including recording inventory levels and double checking counts.
  • Anticipate, identify and resolve problems that could delay the timely movement of freight including advising customer service of carrier issues from pick-up and deliveries.
  • Routinely manages customer specific shipping activities to include picking customer orders/order fulfillment.
  • Proficiently operate the Warehouse Management System (WMS), specific to RF handheld
  • Reconcile paperwork and cargo on both Shipping & Receiving
  • Generate WMS reports specific to cycle counting to ensure
  • Direct temporary labor in above functions
  • Guide the Buildup and Breakdown of ULDs specific to Airline
  • Participate in Safety SCIT Team leadership
  • Maintain records for TSA cargo screening and chain of custody.

Performs other duties as assigned.

  • HS Diploma/GED required.
  • Three (3) years of relevant Warehouse or related experience
  • Three (3) years or more of International Freight Forwarding Warehouse Operations experience preferred
  • Thorough knowledge of distribution activities.
  • Excellent communication and comprehension skills.
  • Excellent organizational skills for freight compliance.
  • Ability to be certified on all Machine Handling Equipment (MHEs) within the facility. This includes Forklifts, pickers and reach-trucks, both Propane and Electric, and to operate these in a safe and compliant manor
  • Good math skills.
  • Ability to use good safety judgment.
  • Ability to lift 30 lbs regularly and more with appropriate assistance.
  • Ability to work within a schedule and prioritize work to meet deadlines.
  • A self-starter and detail oriented.
  • When applicable, must be licensed to operate a vehicle and comply with all state and federal DOT regulations which include passing a physical and being 21 years of age.
  • When applicable, must have valid travel documentation (i.e. Passport) in order to cross the border.
  • Must have DG Awareness training completed
  • TSA Certified for operating within a CCSF (site specific)
  • Knowledgeable in all aspects of CFS and/or FTZ Operations (site specific)
  • Working understanding of US Air & Ocean Export / Import Operational processes (site specific)

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.


Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.