Sr Workforce Planning Specialist
Description
Job Summary
The Sr Workforce Planning Specialist provides expertise and actionable guidance on a strategic level to management through the analysis of Human Resources (HR) market and operations data, as well as the impacts of changes in the marketplace, demographics or legislation. Provides information and high-level analysis to guide business decisions. Fosters and maintains strong working relationships with internal customers and guides assigned groups to understand business rules, key performance indicators, strategies and plans.
Essential Functions
- Lead advanced workforce planning initiatives by conducting scenario modeling, demand forecasting, and cost optimization analyses to support strategic decision-making and global transformation efforts.
- Develop integrated staffing models that align workforce capabilities with evolving business needs and long-term organizational goals.
- Collaborate cross-functionally with HR, Finance, Technology, and Operations to build comprehensive workforce plans that reflect strategic, tactical, and financial objectives while driving innovation and continuous improvement.
- Leads strategic research projects, running advanced (e.g., modeling, multivariate) analytics and providing predictive decision metrics to business leaders.
- Partners with leaders to identify research questions, determine key metrics, and interpret results. Uses human capital/workforce planning methodologies to determine business unit strengths and strategic opportunities in collaboration with internal clients.
- Assists in the identification of solutions and approaches to close or mitigate significant talent gaps and leads the design of measurement methods to monitor progress.
- Manages all phases of projects, including contracting and consulting with clients, developing research/project plans, providing insights and recommendations to facilitate decision-making, and developing and presenting results summaries.
- Assists in managing our workforce data (including survey data and HR employee data) to ensure the data is accurate and interpretable.
- Leads HR planning processes. Presents and recommends to higher level management on strategic HR insights and initiatives.
- Develops metrics based on employee demographics, the marketplace, legislation and other factors that impact employee engagement and/or turnover.
- Researches, determines, and tracks metrics that impact the business, provides insight as to how the marketplace is changing, and published human capital highlights.
- Provides business impact studies, justification, and recommendations on all major HR initiatives and proposals ensuring focus on corporate impact.
- Researches, determines, and tracks metrics that impact the business, provides insight as to how the marketplace is changing, and published human capital highlights.
- Analyzes and evaluates data for corporate initiatives utilizing analytical, statistical and computer modeling techniques and provides recommendations for improved performance.
- Develops and manages predictive models (e.g. job movement, retirements, talent pools, policy decisions) and integrates workforce model output, when appropriate, into production reporting and developing metrics to assess their effectiveness.
- Supports appropriate projects by providing Human Capital insight, business context, and analytical support.
- Guides statistical inquiries and provides business interpretation of findings.
- Performs other duties as assigned
Minimum Education
Bachelor’s degree in quantitative field; Industrial and Organizational (IO) Psychology, business, finance, economics, engineering, computer science or related discipline required.
Minimum Experience
Eight (8) years of experience required in an analytical field including experience in workforce planning/analytics, predictive modeling/forecasting, statistical methods, business consulting, project management, audit or operational analysis; Six (6) years in an analytical with relevant Master's degree, including experience in workforce planning/analytics, predictive modeling/forecasting, statistical methods, business consulting, project management, audit or operational analysis will be accepted.
Knowledge, Skills, and Abilities
- Advanced analytical and modeling expertise, including scenario planning and demand forecasting.
- Demonstrated success leveraging advanced analytics and workforce data to develop and execute strategic, long-term workforce plans that drive operational efficiency and informed decision-making.
- Software skills, including use of Microsoft Office software and web-based applications.
- Verbal and written communication skills necessary to communicate with all levels of management. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
- Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
- Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
- Ability to mentor, coach and act as a knowledge resource to other employees.
- Working knowledge of advanced spreadsheet applications, database concepts and applications, statistics, data querying, data summarization/visualization, and performing analysis across large datasets utilizing tools such as SAS or Azure.
- Knowledge of concepts, practices, policies and procedures related to internal and external factors influencing Human Resources; the business drivers and metrics, and proactively translating the strategic needs into specific strategies and requirements.
- Some Industrial Psychology knowledge helpful.
Job Conditions
Minimal travel required.
Domicile Information: This position can be domiciled anywhere in the United States. Candidates who live within commutable distance of a FedEx corporate hub may be required to work a hybrid schedule.
Preferred Qualifications:
Pay Transparency:
Pay: US National Range: $7,094.23/Month - $15,607.31/Month
Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by November 25, 2025
Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
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