Technical Analyst-Senior I
Description
Responsible for creating design deliverables aligned with business requirements, writing and testing changes to computer programs, contributing to testing phases, resolving production problems, documenting programs for future reference, and analyzing business requirements to inform design decisions, ensuring solution quality and providing technical support to team members and end-users for optimal system functionality and reliability.
1. Create high-level and detailed design deliverables aligned with business requirements and specifications to guide solution development processes.
2. Write and test changes to complex computer programs based on program specifications to ensure functionality and reliability.
3. Contribute to deliverables for various testing phases, including system-level and integration tests, to validate solution performance and functionality.
4. Identify and resolve production problems within scope, ensuring minimal disruption to operations and optimal system performance.
5. Document and maintain programs to provide clear and comprehensive references for future development, troubleshooting, and maintenance tasks.
6. Analyze business requirements and specifications to understand project scope and objectives, informing design and development decisions.
7. Ensure solution quality and compliance with standards through thorough testing, code reviews, and adherence to best practices.
8. Provide technical support and guidance to team members and end-users, addressing inquiries, issues, and concerns related to solution applications and systems.
Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline.
Experience: Relevant work experience in business process or software design and development based on the following number of years:
Associate: Prior experience not required
Standard I: Two (2) years
Standard II: Three (3) years
Senior I: Four (4) years
Senior II: Five (5) years
Knowledge, Skills and Abilities
• Fluency in English
• Accuracy & Attention to Detail
• Analytical Skills
• Problem Solving Skills
• Microsoft Office & PC Skills
• Numerical Skills
Practical Experience in Software or Product development, implementation & support.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
