Third-Party Technology Partner Manager

Description

As a Digital Product Manager II, you lead development for a major feature set, workflow, or segment of a larger product. You own the roadmap and are trusted to drive outcomes with minimal oversight. You connect high-level business strategy to detailed execution and ensure your area of ownership is delivering measurable impact.

Essential Functions

• Own and evolve the roadmap for a key capability or product vertical
• Translate strategy into clear, actionable epics and user stories
• Drive prioritization based on customer impact, technical feasibility, and business value
• Lead discovery efforts, including interviews, prototyping, and data analysis
• Align cross-functional stakeholders and ensure dependencies are managed
• Track performance metrics and lead regular initiative reviews
• Identify and mitigate risks to delivery, customer experience, or ROI

Job Responsibilities

• Serve as the primary relationship manager and strategic point of contact for a portfolio of global third-party technology partners.
• Identify, develop, and activate commercial opportunities by connecting appropriate stakeholders within FedEx and partner organizations.
• Translate business, product, and technical requirements between FedEx teams and external partner developers to ensure successful integrations and alignment.
• Lead partner onboarding, technical enablement, certification, launch, and ongoing lifecycle management activities.
• Collaborate with Product, Engineering, Legal, Commercial, and Data teams to improve partner experience, integration processes, and program scalability.
• Review and recommend enhancements to the Global Integrator Agreement, including standard customization frameworks that balance FedEx interests with market expectations.
• Monitor partner performance, adoption, and growth metrics; use insights to drive continuous improvement and strategic decision-making.
• Advocate for partner needs internally while promoting FedEx products, capabilities, and strategic initiatives externally.
• Facilitate issue resolution and cross-functional coordination to ensure high-quality execution of partnership initiatives.
• Represent FedEx in partner reviews, technical workshops, industry events, and joint business planning activities.

Preferred Qualifications

• Demonstrated experience managing strategic technology partnerships within logistics, transportation, e-commerce, SaaS, or enterprise software ecosystems.
• Strong relationship management and influencing skills, with the ability to build trust and credibility across executive, business, and technical audiences.
• Experience serving as a liaison between business and technical teams, translating requirements and facilitating successful digital integration initiatives.
• Working knowledge of APIs, web services, and modern digital integration models, including developer-facing platforms and partner ecosystems.
• Demonstrated success leading cross-functional initiatives and improving processes in complex, matrixed organizations without direct authority.

Minimum Education

Bachelor’s degree in Business, Economics, Computer Science, Engineering, or related field.

Minimum Experience

3 years of experience in product management, business analysis, or a related field.

Knowledge, Skills, and Abilities

• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution.
• Strong analytical skills with experience in data interpretation, market research, and business case analysis.

Domicile

The preferred location for this hybrid position is Memphis, TN. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a FedEx campus will be required to work on-site at a FedEx location several times per week.

Preferred Qualifications:  

Pay Transparency: USA: $8,007.29/mo - $18,149.85/mo, CO: $8,007.29/mo - $17,393.61/mo, CA: $8,452.14/mo - $14,413.11/mo, NJ: $8,452.14/mo - $13,523.42/mo, ME, OH & VT: $8,452.14/mo - $15,124.88/mo, MN: $8,452.14/mo - $16,637.36/mo, IL & NV: $8,452.14/mo - $17,393.61/mo, MD, NY, VA & WA: $8,452.14/mo - $18,149.85/mo, MA: $8,896.99/mo - $18,149.85/mo, RI: $9,786.68/mo - $16,637.36/mo, CT: $9,786.68/mo - $17,393.61/mo, DC & HI: $10,231.53/mo - $17,393.61/mo, NYC: $10,231.53/mo - $18,149.85/mo 

Pay: 

Additional Details: Posting closes on: 07/06/2026 at 4:00 PM CST / 5:00 PM EST.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)