Worldwide Local Inside Sales Representative-Senior

Description

Inside Sales: Inside Sales; Customer & Revenue Retention from Existing (Small Location/ Secondary/ Local) Key Accounts in the Portfolio; Development & Cross Selling; New Business Acquisition Within Assigned Key Accounts; Customer Satisfaction by Providing Pro-Active Customer Care Key Accounts; Cross Functional Collaboration With other FedEx teams - Finance; Marketing; Operations; Customer Experience; Clearance; etc. & the Customer to Provide Timely Solutions; Customer Education on the Benefits & Requirements of FedEx Services; Key Accounts Support

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

About the Role
To support the growth of our Global Sales organization, we are currently expanding our Inside WW Sales team in Poland. We are looking for motivated sales professionals who enjoy working with international customers, building long-term relationships, and developing their careers in a stable, global company.
You will work with global B2B customers, cooperating closely with Sales, Operations, and Customer Service teams to deliver high-quality transportation solutions.
 

Your Responsibilities
•Proactively establishing and maintaining relationships with international global customers
•Contacting customers via email, phone, and virtual meetings
•Preparing and presenting domestic and international transport offers including pricing
•Negotiating commercial terms and closing sales opportunities
•Managing and developing an assigned customer portfolio
•Identifying opportunities for upselling and new business
•Achieving defined sales targets (opportunity creation, deal closure, sales activity KPIs)
•Cooperating with customer-facing Key account Sales Representatives and other internal departments
•Ensuring a high level of service and customer satisfaction
•Reporting results and activities to the Inside Sales Manager

What We Are Looking For
•Minimum 2 years of experience in B2B sales, preferably in services
•Experience in transportation, logistics, or supply chain is a strong advantage
•Strong customer focus and relationship-building skills
•Very good communication and negotiation abilities
•Good organizational skills and a sense of responsibility
•Ability to work well in a team-oriented environment
•Fluent in German and English (minimum B2 level)
•Secondary education required; higher education is an advantage

What We Offer
•Full-time employment contract
•Attractive quarterly bonus system linked to individual and team sales targets
•Stable employment in a growing, international organization
•Modern office locations in Katowice or Kraków
•Structured onboarding program and full product and systems training
•Continuous development of sales and negotiation skills
•Clear career paths and opportunities for promotion within Sales or other departments
•Supportive team culture and collaboration with international colleagues

Why Join WWIS?
•Work with global customers rather than local accounts only
•Be part of a newly expanding sales team in Poland
•Gain international business exposure without extensive travel
•Build long-term career stability in a growing organization

Influencing & Persuasion Skills; Interpersonal Skills; Judgement & Decision Making Skills; Networking Skills; Team Working Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.