Clearance Agent

描述

Export Controls; Customer Services; Clearance Regulatory; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound

Responsible for coordinating and managing customs clearance activities for import and export shipments. You will ensure compliance with customs regulations, maintain accurate documentation, and provide exceptional customer service to our clients

Job Description:

•Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits

•Communicate and collaborate with customers, freight forwarders, and government agencies to gather necessary information, resolve inquiries, and address customs-related issues

•Liaise with all regulatory bodies to facilitate the customs clearance process and resolve any issues that may arise

•Stay up-to-date with changes in customs regulations, trade agreements, and tariff structures to ensure compliance and provide accurate advice to customers

•Ensure accurate and timely submission of customs declarations and maintain proper documentation in compliance with oraganization policies and regulatory requirements

•Collaborate closely with internal stakeholders, including operations, customer service, and sales teams, to ensure smooth and timely customs clearance processes

•Provide exceptional customer service by proactively addressing customer inquiries, resolving issues, and ensuring customer satisfaction

Requirements:

Minimum Education

Secondary education or equivalent

Minimum Experience

• At least two (2) years of relevant work experience

• For Associate level, no prior experience is required

• For Senior level, at least four (4) years of relevant work experience is required

Knowledge, Skills and Abilities

• Strong knowledge of customs regulations, procedures and trade compliance

• Working knowledge of Microsoft Office & PC

• Strong interpersonal and problem-solving skills

• Proven expertise in planning & organizing, with a strong accuracy & attention to detail

 

我們的企業

FedEx 提供全球範圍內的電子商務、貨運代理、進出口服務。通過提供綜合國際海運和空運代理、地面運輸和派送、報關代理、貿易和報關諮詢服務，以及先進的電子商務和貿易便利化解決方案，我們幫助各種規模的客戶解決全球運輸貨物的複雜問題。

我們的哲學

員工 - 服務 - 利潤。我們在意我們的員工，所以員工能夠提供完美的服務給我們的顧客，由此顧客給予聯邦快遞足以成長的利潤。我們在同業中的成功源自於員工。透過員工 - 服務 - 利潤的哲學，我們擁有鼓勵員工創新的工作環境，以提供顧客盡所能最高質量的服務。

我們的文化

我們推崇創新、正直和承諾。我們有許多正式的政策、程序和方案來鼓勵我們的員工個人或團隊的最佳表現。

我們的使命

我們力求成為同業中，致力於提供頂尖服務和成為領導品牌的最佳企業。

歡迎您瀏覽我們的網站，希望您在FedEx 的求職經歷會有所收穫。我們期待您的消息!