Program Engineer

描述

Responsible to lead end-to end delivery of technology transformation initiative that align with FedEx transformation strategy. The candidate will be responsible for planning, executing, and closing multiple projects that enhance operational efficiency, improve shipment visibility, and enable digital process integration across gateways, hub in Asia Pacific.

Work Location : Centennial Tower , Singapore

Who we are  

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.  

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet. 

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. 

Our Values 

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we: 

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next 

Awards 

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

What you will do 

We are seeking a dynamic Program Manager to lead the end-to-end delivery of technology transformation initiatives that align with FedEx’s global transformation strategy. This role will focus on planning, executing, and closing multiple projects that drive operational efficiency, improve shipment visibility, and enable digital process integration across gateways and hubs in Asia Pacific. The ideal candidate is an experienced program leader with strong cross-functional collaboration skills, data-driven decision-making ability, and proven success in delivering measurable business impact through technology.

• Lead the end-to-end delivery of technology-driven transformation projects, ensuring alignment with business goals and measurable results.

• Identify opportunities in gateways and ramps to enhance efficiency, reduce operational costs, improve service, and scale them into full end-to-end projects.

• Drive cross-functional international teams (IT, Operations, Engineering, Data Analytics, Vendors) through the full project lifecycle.

• Define project scope, timelines, budgets, and resources, and oversee execution from initiation to post-implementation review.

• Act as the primary communication bridge between leadership, regional teams, and technical stakeholders.

• Oversee design, testing, and deployment of new systems, ensuring smooth integration with existing FedEx processes.

• Identify risks, develop mitigation strategies, and safeguard operational continuity during transformation.

• Develop annual business plans, multi-year outlooks, and Ground/Air Network roadmaps.

• Manage vendors, including service-level agreements, risks, and dependencies, with effective mitigation strategies.

• Align short-, medium-, and long-term plans with stakeholders across Marketing, Finance, and Operations.

• Publish weekly, monthly, and ad hoc reports with executive summaries, pain points, and clear next steps.

• Represent the team in internal forums with senior leadership across multiple functions.

• Foster collaboration and a positive work environment within cross-functional teams.

• Conduct program evaluations, capture lessons learned, and implement corrective actions.

• Stay up to date with industry trends, best practices, and emerging technologies to drive continuous improvement.

• Use data analytics to validate findings, identify root causes, and propose effective, sustainable solutions.

You will be a great fit if you

• Bachelor’s Degree in Industrial Engineering, Systems Engineering, Computer Science, or related field.
• Minimum 7-10 years of work experience in industrial engineering, operations, or related disciplines.
• Proven track record as a Project or Program Manager with measurable business results.
• Strong organizational and time management skills with sharp attention to detail.
• Excellent problem-solving and decision-making abilities, with the capacity to navigate ambiguity.
• Proficiency in Data Analytics tools (Power BI, Spotfire) and reporting.
• Strong Microsoft Office skills (PowerPoint, Excel, Visio, Planner, etc.).
• High level of integrity, autonomy, and ability to deliver results with minimal supervision.
   

What you can expect

• Attractive remuneration package includes: 
• Contractual Bonus
• Tuition Assistance  
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs 
• Special employee discounts on shipping, travel, and more

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. 

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws.   We will reasonably accommodate team members and third parties with physical and mental disabilities. 

Interested to join Team FedEx? 

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.   

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.