Area Manager - Hub

Description

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx FedEx (FedEx) facility.Supports the FedEx Safety Above All Culture.Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

• Serves as a champion for FedEx’s Safety Above All Culture and supports all related initiatives.
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the facility.
• Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers.
• Determines the work area’s strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors.
• Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors.
• Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area.
• Ensures compliance with all FedEx policies/procedures and applicable governmental regulations.
• Participates in the development of and responsible for administering company safety strategies and programs.
• Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives.
• Performs other duties as assigned.

Minimum Education

• High school diploma or GED required.

Minimum Experience

• Eighteen (18) months experience as an Ops Manager at FedEx FedEx required; OR
• Two (2) years required previous management experience, operational leadership, military leadership, or project/team leader experience; OR
• A combination of one (1) year as an Ops Manager at FedEx FedEx and (1) year previous management, operational leadership, project or team leader or military experience.

Knowledge, Skills, and Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to effectively and professionally respond to requests and issues.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Ability to read, interpret and draw conclusions from numerical data and written information.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: Job Posted date: 08/29/2025 Job Unposted date: 09/05/2025 Shift: Mon-Fri, Twi/Mid

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.