Supervisor-Settlement

Description

POSITION OVERVIEW
Responsible for the coordination, processing and monitoring of the settlement processes for Independent Contractors and Cartage Agents made through the CDAS system.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES
•    Oversee the adjustment process to ensure requests are completed timely and logged 
•    Process adjustments to settlement for Independent Contractors and Cartage Agents 
•    Ensure error reports are reviewed on a daily basis and that solutions to the errors result in accurate data feeding from ACCOPS and accurate calculations in CDAS 
•    Process reimbursements and deductions to settlements for Independent Contractors  
•    Ensure all earnings for Independent Contractors and Cartage Agents align with contractual rates 
•    Perform the weekly settlement process for Independent Contractors and Cartage Agents 
•    Oversee the reconciliation of accounts associated with settlements (i.e. deductions) 
•    Support employees in the resolution of issues with regards to Settlement, Accounts Payable and Administration 
•    Management of company owned devices to ensure processes are appropriately completed and procedures are followed 
•    Perform audits on assigned variance reports, settlements, accessorial and additional settlement activities to ensure reasonableness and accuracy 
•    Provide education to internal and external customers on CDAS system 
•    Review queries from CDAS/ACCOPS to ensure data is accurate and complete 
•    Supervise department employees to ensure departmental policies, processes and procedures are followed  
•    Train new and/or current employees on payment processing, various settlement programs, and account reconciliation 
•    Comply with all applicable laws/regulations, as well as company policies/procedures
•    Perform other duties as required 
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED
•    Post-secondary Diploma 
•    Three (3) years business experience
•    Knowledge of LTL industry
•    Excellent time management, organizational, analytical and problem-solving skills, including excellent attention to detail 
•    Ability to manage competing and changing priorities
•    Strong interpersonal skills, as well as, strong ability to coach, persuade, collaborate, and partner with all levels within the organization 
•    Intermediate knowledge of Microsoft Office (Excel, Word, Power Point, Outlook, Teams, Sharepoint) 
•    Strong verbal, reading and written communication skills
•    Bilingual (English/French) preferred; required in Quebec
•    Strong customer service skills 
•    Ability/willingness to learn new applications, software, systems, and equipment as required
WORKING CONDITIONS
Hours may vary due to operational need
 

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: Monday -Friday, 08:30H start time