IT Capacity Planner

Description

POSITION OVERVIEW:
Responsible for forecasting, analyzing, and planning compute, storage, network, and database capacity across the enterprise. Ensure that infrastructure resources meet current and future business demand while maintaining required performance, availability, efficiency, and cost-effectiveness.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1.    Develop and maintain enterprise capacity models for compute, storage, network, and databases based on workload forecasts and business growth assumptions.
2.    Collect, analyze, and interpret performance and utilization data from monitoring tools, observability platforms, and system logs to identify trends and future resource requirements.
3.    Create and publish capacity reports, dashboards, and forecasts with actionable insights, risks, and recommendations for leadership and technical teams.
4.    Collaborate with architecture and engineering to plan infrastructure investments, refresh cycles, modernization initiatives, and scaling strategies.
5.    Identify capacity risks and constraints across data centers and cloud platforms; propose mitigation strategies including load balancing, optimization, or resource scaling.
6.    Develop long-term capacity strategies and lifecycle plans for hardware, virtualization, storage, and database infrastructure components.
7.    Evaluate the impact of new projects, applications and business initiatives on infrastructure capacity and performance.
8.    Support budget planning, cost modeling, and financial forecasting by translating capacity needs into CapEx/OpEx requirements.
9.    Establish and maintain capacity-related KPIs and SLAs, ensuring infrastructure meets performance, reliability, and availability targets.
10.    Provide recommendations for optimization, automation, and rightsizing to improve efficiency and reduce operational costs.
11.    Work with vendors and internal teams to understand roadmap impacts, technology trends, and capacity implications for enterprise platforms.
12.    Contribute to disaster recovery planning by modeling capacity needs for failover scenarios and multi-site redundancy.
13.    Comply with all applicable laws/regulations, as well as company policies/procedures.
14.    Perform other duties as assigned. 

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, and dental insurance, AD&D, STD & LTD insurance, EE assistance program, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays.

Pay Range: $93,851.00 - $180,195.00 per year

Colorado Pay Ranges: Colorado Springs, Grand Junction $100,421 - $160,674; Henderson, Mead $106,052 - $169,683; Gypsum $112,622 - $180,195

Illinois Pay Ranges: Effingham, Kankakee, Lincoln, Quincy, Rockford, Aurora $100,421 - $160,674; Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion, Buffalo $112,622 - $180,195

New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $100,421 - $160,674; Bethpage, Montgomery, West Babylon $112,622 - $180,195

New Jersey Job Postings:

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment.

QUALIFICATIONS:

•    Bachelor’s degree in computer science, information technology, engineering, or related field.
•    Seven (7) years’ experience in IT infrastructure, systems engineering, performance analysis, capacity management, or technical disciplines.
•    Hands-on experience with compute, storage, virtualization, network, or database platforms, including performance and utilization metrics.
•    Proficiency with monitoring and observability tools (e.g., Splunk, Dynatrace, SolarWinds, Grafana, Prometheus, vRealize, enterprise monitoring stacks).
•    Strong analytical and statistical skills with the ability to interpret complex data sets and forecast trends.
•    Experience building capacity models, dashboards, or forecasting reports for enterprise environments.
•    Working knowledge of infrastructure lifecycle planning, performance engineering, and resource optimization principles.
•    Ability to communicate technical insights, risks, and commendations to engineers, architects, and leadership.
•    Demonstrated ability to work in cross-functional teams across architecture, engineering, operations, security, and finance.
•    Strong documentation skills and proficiency with tools such as Excel, Power BI, Tableau, or similar analytical/reporting platforms.

JOB CONDITIONS:

•    Some travel required 
 

Preferred Qualifications:

Pay Transparency: Posting Date: 04/17/26. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com.

Pay:

Additional Details: While this is a remote position, the successful candidate must reside within 50 miles of a FedEx Freight location within the continental U.S.

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

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If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.