LM441: HR Representative

Description

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate. Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

General Job Description:
Under general supervision performs the following activities:
• Helps negotiate Union contracts and/or work with HR management to ensure company is within local requirements and able to obtain satisfactory agreements for all parties.
• Helps to deter unionization in countries where applicable through effective employee relations skills and assist line management in the maintenance of effective lines of communication. 
• Ensures delivery of compensation and benefit programs in accordance with company policies and procedures. 
• Assists management in recruitment process for exempt and non-exempt employees and in the administration of Human Resources paperwork. 
• Ensures that Human Resources administration policies, programs, and procedures for compensation, benefits, and organization planning are communicated and administered. 
• Ensures delivery of corporate, policies, practices, and programs in an assigned area by identifying under-utilization and potential problems; establishes community recruiting resources; investigates and resolves complaints; and represents the company at fact finding proceedings. 
•  Provides consulting to management on a full range of Human Resources programs including disciplinary action and performance improvement; monitors and advises line/staff management concerning safety issues and violations.
• Investigates internal complaints, recommends courses of action, and ensures appropriate follow-up action in compliance with corporate guarantee of fair treatment" policy.
• Administers annual employee attitude survey, communicates results to management and assists management in the resolution of identified problem areas; analyzes and prepares statistical reports on significant trends in Human Resources-related activities and on data necessary for management information reports, etc. 
• Ensures that job postings and all transfer and promotion activity are in compliance with established corporate policy. 
• Serves as Human Resources advisor/consultant on Human Resources policy matters during the GFTP Board of Review Process and assists in security activities as required. Counsels employees concerning personal growth and development within FedEx.
•May be required to perform other duties

Minimum Requirements
Minimum Education:
• Bachelor's degree/Equivalent. Professional accreditation preferred.
• Fluent in English (600 TOEIC points).

Minimum Experience:
• Two (2) years professional experience in one or more of the following areas with demonstrated knowledge in the majority of the remaining areas: recruitment, compensation administration, benefits administration, employee and labor relations, training and development, and safety.

Minimum Required Skills:
• Judgement & Decision Making Skills
• Strong Human Relations, Written & Verbal Communication Skills
• Presentation Skills
• Accuracy & Attention to Detail,
• Influencing & Persuasion Skills

Internal Posting Application Instructions

If you are interested in applying, please upload a single PDF file containing the following documents: This file must be uploaded to the Workday system in the designated resume/CV field.

• Updated Resume/CV
• Cover letter
• Current TOEIC scores (800 pts. required only if the applicant's native language is not English)

📌 Important:

• Pursuant to Policy 4-15 (Career Opportunity) of the LAC People Manual: "An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered."
• ⚠️ Note for candidates from other divisions: If you are an employee of another division (non-FedEx Mexico), you must apply through the external process via FedEx Careers.

🗓️ Posting Validity: From January 21 to 27, 2026

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.