Manager Human Resources Services

Description

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We have an exciting opportunity for you to join our team as a Human Resources Services Manager in Portugal.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Key Responsibilities:

People and Performance Management
• Recruit, develop, motivate, and manage team performance.
• Provide guidelines, support, and coaching to ensure team members have the tools and capabilities to meet objectives.
Planning
• Coordinate resources to identify and develop goals for business initiatives aligned with divisional and corporate goals.
• Finalize and present plans to senior management for approval.
Technical Expertise
• Maintain and develop expert knowledge of relevant standards and external requirements.
• Build team capabilities to provide expert advice on complex or unique issues.
Processes & Procedures
• Lead the design of process improvements, systems development, or best practice implementations within the area of expertise.
Maximizing Opportunities
• Identify and analyze business issues, opportunities, and constraints.
• Lead the implementation of solutions to ensure results are realized.
Research & Analysis
• Conduct high-quality analysis, issue recommendations, and contribute to strategic planning within and across regions.
Project Management
• Oversee team projects/initiatives to deliver results within time and budget.
• Use project management tools and processes to plan and control various projects/programs.
Compliance
• Ensure assigned department activities are completed on time and effectively.
• Identify opportunities to improve department quality and productivity.

• Develop more effective ways of working that are consistent with internal priorities, policies, external regulatory, and legal requirements, while also assessing potential risks to the department, project, or wider business.
Alignments
• Build effective networks and relationships within the team and with key stakeholders across the business to achieve optimal business outcomes.
• Maintain external alignments with customers, relevant subject matter experts (SMEs), or external bodies as required.
• Represent the company in external organizations.

Necessary Skills:
• Planning & Organizing
• Leadership
• Problem Solving
• Presentation Skills;
• Judgement & Decision Making

Qualifications:
• Bachelor and/or Master Degree in Human Resources, Business, Communications or relevant field.
+ 10 years of HR management experience in a global multinational corporation environment with passion in people management.
• Solid understanding of transportation environments, experience ideally with Unions.
• Demonstrated ability & courage to lead & inspire change.
• Ability to motivate and influence in complex, matrix, goal-focused organizations.
• Ability to think long term vision and plan for success.
• Strong communication, interpersonal, planning and organizational skills
• Fluency in Portuguese and English

•Travel is required.

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.