MD, Global Capabilities Strategy (GCS) - Strategy & Demand Lead; Transition Lead

Description

Managing Director – Global Capabilities Strategy (Two Roles Available)

FedEx Global Capabilities Strategy (GCS) is hiring two Managing Directors who will play pivotal roles in accelerating enterprise transformation - one focused on Strategy & Demand Management and the other on Transition Leadership. While both leaders will drive cross-functional alignment, governance, and global execution, each role has a distinct focus area. This posting outlines the shared expectations and the unique responsibilities tied to each position.

By applying to this posting, you’ll be considered for both positions, giving you the opportunity to match your expertise with the role that best fits your career trajectory.

About Global Capabilities Strategy (GCS)

GCS enables enterprise-wide transformation by connecting strategy to execution, standing up global capabilities, and ensuring smooth transitions of work across the organization. Our team leads prioritization, governance, operating model evolution, and readiness across functions and geographies.

Responsibilities (Applicable to Both Roles)

• Lead large-scale, cross-functional initiatives that enable global capability growth.
• Engage and influence senior leaders across a matrixed organization.
• Build strong governance frameworks, reporting mechanisms, and performance dashboards.
• Identify, assess, and mitigate risks, dependencies, and readiness gaps.
• Partner with global business areas, shared services, capability centers, and cross-functional teams.
• Drive change management, communication, and adoption strategies across impacted teams.
• Develop and deliver executive-level insights, updates, and strategic recommendations.
• Foster continuous improvement, value realization, and operational excellence in all initiatives.

Role 1: Managing Director – Strategy & Demand Lead

Primary Focus: Demand intake, prioritization, portfolio governance, and strategic orchestration.

Role Summary

The Managing Director, Strategy & Demand Lead Global Capabilities Strategy is responsible for driving strategic transformation initiatives by orchestrating and aligning cross-functional programs, managing demand intake and prioritization, and ensuring successful execution of the FedEx GCS portfolio. This role acts as the central point for connecting the dots across functions, facilitating stakeholder engagement, and delivering measurable value through robust governance, performance tracking, and continuous improvement.

Key Responsibilities

• Manage demand intake, prioritization, and assessment aligned to enterprise strategy.
• Integrate and align transformation projects, identifying risks, dependencies, and opportunities for value realization.
• Orchestrate cross-functional teams and facilitate stakeholder engagement to ensure seamless communication and collaboration.
• Establish and maintain governance structures, reporting mechanisms, and performance dashboards to monitor progress and drive accountability.
• Prepare executive-level reports and insights to inform strategic decision-making.
• Champion continuous improvement and strategic value realization.

Role 2: Managing Director – Transition Lead

Primary Focus: Executing and managing transitions of work into and out of Global Capability Center (GCC) sites.

Role Summary

The Managing Director, Transition Lead Global Capabilities Strategy is responsible for executing, project managing, and ensuring smooth transition of work into and out of GCC sites. The Transition Lead will work at the intersection of the Function, Sending Site, and Receiving Site and ensure process, technology, site, and people readiness. The Transition Lead is responsible for ensuring transitions happen on time, on budget, and team members are transitioned appropriately, in coordination with local HR, Change, and Global HR and Readiness.

Key Responsibilities

• Lead and coordinate end-to-end transition activities for GCC locations.
• Leverage and maintain standard transition methodology including updates with relevant learnings from each transition effort
• Partner with the Strategy team on demand intake and prioritization of transition efforts.
• Create transition timelines ensuring readiness across process, technology, people, and site.
• Partner with Functions, business areas, and service delivery teams around the globe to plan and execute transition activities
• Coordinate and facilitate activities such preparing process documentation, managing knowledge transfer, supporting cut-over activities, developing project-related communications and providing other project management support
• Maintain transparent communication channel with leaders by summarizing and reporting on transition updates and issues
• Interact and interface with stakeholders, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role

Minimum Qualifications (Applicable to Both Roles)

• Bachelor’s degree required (Business, Strategy, Operations, Project Management, Organizational Design, or related field).
• Master’s degree preferred (MBA or MS in Strategy/Transformation).
• 10+ years in strategy, transformation, portfolio management, transition management, global operations, or shared services in large, matrixed organizations.

Knowledge, Skills and Abilities:

• Demonstrated success leading complex, enterprise-level programs.
• Strong ability to influence without authority and manage senior stakeholders.
• Experience within or supporting Global Capability Centers (GCCs), shared service models or ·       or Centers of Excellence.

Additional Preferred Skills (Transition Lead)

• PMP, Lean Six Sigma, Prosci Change Management, or similar certification.
• Proven success leading end-to-end transitions of work across geographies, including site setup, process migration, and knowledge transfer.
• Strong background in program governance, stakeholder management, and global readiness assessments
• Familiarity within organizational design, workforce planning, and change enablement for transitioning

Preferred Qualifications:  

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S. Pay Range: $12,476.52/month - $29,111.88/month

Additional Details: Application Criteria: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by December 18, 2025.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations.  If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)