MY0514: Legal Compliance & Integrity Specialist – Senior
Description
Protecting our culture, trust, and operational integrity starts here. As a Legal Compliance & Integrity Specialist (Investigations Triage), you will serve as a critical front-line partner reviewing, assessing, and triaging ethics reports and misconduct allegations. Beyond intake, you'll collaborate with cross-functional teams to support contractor compliance, training programs, and operational risk initiatives.
Case Intake & Triage: Review and enter incoming reports from multiple channels (including the FedEx Alert Line, emails, and internal referrals). Conduct preliminary assessments of available details to determine severity and potential organizational impact, including Reportable Matters and legal, regulatory, financial, or reputational exposure.
CaseIQ Management & Data Integrity: Own the end-to-end data integrity of investigation records using CaseIQ, validating completion and accuracy of all required fields to ensure audit-readiness, seamless downstream routing, and support for future investigative processes.
Categorization & Escalation: Categorize cases based on defined criteria to ensure appropriate handling, escalation, and assignment by aligned investigative departments and stakeholders while providing thorough, objective case notes.
Program & Project Support: Help design, document, and deliver training initiatives, familiarization programs, project rollouts, and ongoing process improvements across the network in collaboration with internal/external stakeholders and third-party vendors.
Education:
Bachelor’s degree in Law, Business, HR, Compliance, or Risk Management. (Note: High School diploma or GED plus 4+ years of relevant experience in Business, Operations, Logistics, HR, Legal, or related areas is accepted in lieu of a degree).
Experience:
3–7+ years of professional experience in corporate compliance, internal investigations, legal support, HR, risk management, or operations.
Tech Stack & Software :
Proficiency with case management or investigation platforms (CaseIQ experience required/preferred; working knowledge of Workday and CDAS preferred, alongside Microsoft Office and web-based applications).
Core Skills & Abilities:
Exceptional critical thinking, strong presentation/communication skills, strict discretion and confidentiality with sensitive information, ability to work with minimal supervision, and the ability to make sound judgment calls under pressure.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.