EF220: Operations Research Analyst (ID)

Operations Research Analyst, Operations Digital Solutions 

If you are passionate about transforming data into actionable insights, solving complex problems, and working in an environment of continuous improvement and development, we invite you to apply and be a part of our forward-thinking team. In this role, you will report to the Operations Digital Solutions Europe Manager within the Network & Clearance Planning & Engineering organization. Be part of an innovative organization that delivers cutting-edge data-driven capabilities as part of our value stream. Apply now for our vacant position!  

We are seeking a highly skilled and motivated Operations Research Analyst / Data Scientist to join our dynamic team at FedEx. In this role, you will leverage your expertise to provide advanced analytical research, use statistical and mathematical programming for machine learning and predictive analytics, natural language processing, network simulation & optimization and delivery data-driven capabilities to drive innovative solutions for operational/strategic decision-making. 

What you will be doing: 

• Develop and implement mathematical models to optimize logistics processes, such as route planning, inventory management, and warehouse operations 

• Design and improve algorithms for example for dynamic scheduling, load balancing, and resource allocation, etc. 

• Use statistical techniques and machine learning algorithms to forecast demand, supply chain disruptions, and other critical metrics 

• Develop predictive models to improve inventory management and transportation planning 

• Develop simulation tools to evaluate the impact of different strategies and scenarios on logistics operations 

• Provide advanced analytical research to assess potential outcomes of operational changes and to support strategic planning 

• Work closely with various departments, including operations, IT, and business, to understand their needs and provide data-driven solutions and (co-)develop solutions with other data-literate teams across the globe 

• Communicate findings and recommendations to stakeholders, including senior management, through clear storytelling, presentations and detailed reports 

• Support with project management and business case development 

• Conduct research and development and identify opportunities for designing solutions to solve complex operations problems, lift constraints, and maximize the strengths of the FedEx Express operations 

 
What do you bring with you: 

• Education - Master's degree or Ph.D. in Operations Research, Data Science, Applied Mathematics, Statistics, Computer Science, or a related field or relevant discipline or equivalent in proven experience. 

• Technical Skills - Proficiency in mathematical modeling, optimization techniques, and statistical analysis. Preferable programming skills in Java and Python. Experience with data visualization tools like PowerBi, Tableau, or similar. Familiarity with machine learning frameworks and libraries such as scikit-learn, TensorFlow, or PyTorch. Knowledge of big data technologies like Hadoop, Spark, or similar. 

• Analytical Skills - Ability to analyze complex problems, develop strategies, and implement effective solutions. Ideally experience with simulation modeling and decision support systems. 

• Experience - Minimum of 1-3 years of relevant experience in operations research, data science, or a related analytical role. Experience in supply chain, logistics, or transportation industries is a plus. 

• Soft Skills - Excellent communication skills, fluency in English (both verbal and written), with the ability to convey complex technical concepts to non-technical stakeholders. Ability to manage multiple priorities and deadlines. Team player with strong interpersonal skills and the ability to work collaboratively in a cross-functional environment. Ability to innovate and think creatively and strong attention to detail and a commitment to accuracy and quality. Willingness to continuously learn and stay updated with the latest industry trends and technologies. 

• Flexibility – Ability to demonstrate flexibility in a dynamic environment by supporting the highest priority areas (data science, research, BI, etc.) as demanded in the role. 

What do we offer: 

• Impact on business at strategic level and exposure to middle and upper management 

• A unique and challenging position in an innovative, international, and dynamic working environment 

• Package of non-wage benefits (medical care including dental package; life insurance; multisport/mybenefit , extensive learning resources to further develop your skills and knowledge, including online language courses) 

• Beside a competitive benefits and reward package we offer our employees a wide array of formal training and on the job learning opportunities to bring your career in FedEx to the next level 

• Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office and some days working from home 

• Tuition Assistance Program  

• Employee Assistance Program for you and your family in difficult life situations 

FedEx is one of the world’s most admired companies and trusted brands year after year 

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. 

Unbox your potential and join FedEx!