Sales Specialist

Shift

Shift: Monday-Friday, 1st Shift

Location: Green Bay, WI

Position Summary

The Sales Specialist is an entry level sales role that is responsible for selling transportation brokerage services by generating new opportunities and developing relationships with new and potential customers. Responsibilities include but are not limited to identifying prospects, cold calling, cultivating relationships, servicing all customer needs, initiating and monitoring the completion of all customer contracts, requests for proposals and bids. The position will also be responsible for interacting and collaborating across other areas (finance, operations, legal, etc.) to ensure operational success for the customer/ to communicate all necessary information to ensure operations have the necessary information to execute.

Primary Responsibilities

• Identify, qualify, obtain and develop relationships with prospective clients through various communication channels or other lead generating opportunities
• Develop and execute sales strategy and customer engagement strategy
• Manage account relationships with new customers as the primary point-of-contact for day-to-day needs, including ongoing communications, pricing, consultative services pertaining to the industry and supply chain options and coordination of customer's needs, billing, collections, and other activities
• Identify services and pricing that meet customer needs
• Track and maintain all sales activities in CRM and manage rate and lane negotiations
• Facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the other cross-functional areas and leadership
• Responsible for partnering with team members to ensure the correct and timely payment of invoices
• Contact customers to obtain the necessary information to resolve discrepancies and work with customers when necessary to expedite payment
• Identify and escalate unresolved customer issues, continuous improvement, and new service opportunities to leadership
• Engage and consult with other FedEx business units to ensure proper execution
• Adhere to all applicable laws/regulations, as well as company policies and procedures.
• Perform other duties as required

Education/Experience

• High school diploma or GED and 2 years of industry sales experience preferred
• Active listening, persuasion and clear communication skills are essential
• Familiarity with CRM software and MS Office preferred
• Ability to handle high volume activity, such as cold calling, prospecting, and follow up
• Strong organization skills
• High motivation and ability to handle rejection to consistently meet sales goals
• Travel: Quarterly, up to 2 times per quarter

Requirements, Perks, and Benefits (US-Non-Exempt)

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

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  *    Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com

Perks and Benefits at FedEx Supply Chain (FSC):

• Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program 
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision and voluntary benefits available on day one
• Basic life Insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days of service.
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Pay Range

Pay Transparency