Sr Specialist-Benefits

Description

POSITION OVERVIEW:

Provide guidance to management in reviewing benefits eligibility and compliance with applicable benefit plans. Develop and administer various benefit programs.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

1. Ensure compliance with applicable benefit plan requirements through research, documentation and education

2. Review and make recommendations relative to plan administration, system maintenance, and vendor management

3. Resolve complex questions, concerns or problems regarding benefits by interfacing with internal departments and vendors, i.e. Legal, Payroll, communication, benefit vendors, and consultants

4. Develop strategies and processes in support of FXF’s benefit strategy

5. Update HR leadership in regard to regulatory changes, updates and processes

6. Represent FXF on cross Enterprise project teams as the subject matter expert pertaining to internal benefit programs

7. Communicate updates on applicable projects proactively

8. Coordinate with Human Resources, keeping the department updated on changes, updates and legal issues

9. Review and research H&W escalations and coordinate resolution with carriers

10. Monitor vendor case resolution within performance standards

11. Serve as a liaison between HR and vendors

12. Provide consultation with managers and employees on benefit programs

13. Respond to employee inquiries and research escalations with appropriate carriers for resolution

14. Ensure that effective measurements are implemented and maintained with regard to various third party services

15. Research and administer voluntary benefit programs managed by the operating company

16. Ensure the Health Benefits information systems properly define benefits eligibility requirements and that educational material is up-to-date and system is functioning properly

17. Provide support on data file issues between TPA, carriers and FXF related to eligibility, enrollment, and other employee life events

18. Monitor internal benefits processes and vendor invoices and payments

19. Work closely with accounts payable to ensure timely and accurate benefit payments, track monthly invoices and provide necessary reporting and reconciliation of plan expenses

20. Participate in system testing including annual enrollment user acceptance testing

21. Develop materials and resources specific to Freight; update intranet content for all employee benefits

22. Comply with all applicable laws/regulations, as well as company policies/procedures

23. Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location(s). If this opportunity includes multiple job levels, the pay information represents the minimum and maximum range for all levels. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. Eligible employees offered health, vision, and dental insurance, employee assistance program, personal/sick paid time, 401(k) retirement savings plan, bonus potential, tuition reimbursement, adoption assistance, 2 weeks paid parental leave, paid bereavement, employee discounts, 6.67–13.34 hours vacation per month based on service time, 8 paid holidays.

Pay Range: $70,579.00 - $133,818.00 per year

Colorado Pay Ranges: Springfield $70,579 - $111,515; Colorado Springs, Grand Junction $75,519 - $119,320; Henderson, Mead $79,753 - $126,010; Gypsum $84,695 - $133,818

Illinois Pay Ranges: East Moline, Effingham, Kankakee, Lincoln, Quincy, Rockford $75,519 - $119,320; Aurora, Bolingbrook, Chicago Heights, Des Plaines, Elmhurst, Forest View, Joliet, Schaumburg, Summit-Argo, Zion $84,695 - $133,818

New York Pay Ranges: Plattsburgh, Buffalo, Watertown, North Chili, East Syracuse, Nichols $75,519 - $119,320; Nichols $79,753 - $126,010; Bethpage, Montgomery, West Babylon $84,695 - $133,818

QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience plus five (5) years’ experience in benefits related field (private or public sector)

• Knowledge of various lines of insurance and medical terminology

• Ability to review and understand application of benefits

• Strong analytical and problem-solving skills, paired with the ability to manage vendor relationships effectively

• Must be able to convey information regarding benefit processes, which are related to the application of benefits and claims administration

• Good time management, organization and interpersonal skills

• Experience and ability to use Microsoft Office Software: Word, Excel, and Outlook

• Strong verbal and written communication skills

• Ability to work independently and as a team member.

WORKING CONDITIONS:

• Travel required

Preferred Qualifications:

Pay Transparency: Posting Date: 12/30/25. Will remain posted 60 days (unless filled/canceled sooner). Current FedEx employees apply at enterprisecareers.fedex.com. Others apply at careers.fedex.com.

Pay:

Additional Details:

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.

• Know Your Rights
• Pay Transparency

If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.

FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.